Operations Leader - Soft Services & Passenger Experience in Hounslow
Operations Leader - Soft Services & Passenger Experience

Operations Leader - Soft Services & Passenger Experience in Hounslow

Hounslow Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hygiene services at Heathrow, ensuring top-notch operations and team performance.
  • Company: A leading provider of cleaning and hygiene services with a focus on excellence.
  • Benefits: Flexible lifestyle benefits, training opportunities, and a comprehensive package.
  • Why this job: Join a dynamic team and make a real difference in passenger experience.
  • Qualifications: Strong leadership, communication skills, and experience in Soft Services management.
  • Other info: Exciting career growth potential in a fast-paced environment.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading cleaning and hygiene services provider is seeking an Operations Manager at Heathrow Airport to manage hygiene services and ensure operational excellence. The ideal candidate will possess strong leadership and communication skills, be financially astute, and have experience in Soft Services management.

Key responsibilities include:

  • Delivering high-quality services
  • Managing financial performance
  • Developing operational teams

A comprehensive benefits package includes flexible lifestyle benefits and training opportunities.

Operations Leader - Soft Services & Passenger Experience in Hounslow employer: Mitie Cleaning & Hygiene Services

As a leading cleaning and hygiene services provider at Heathrow Airport, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and operational excellence. Our comprehensive benefits package, including flexible lifestyle options and extensive training opportunities, ensures that our team members thrive both personally and professionally in a vibrant airport environment.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operations Leader - Soft Services & Passenger Experience in Hounslow

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in operations at airports or in soft services. A friendly chat can open doors and give you insider info on job openings.

✨Tip Number 2

Prepare for interviews by practising common questions related to operations management and soft services. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've led teams to success in previous roles. This will demonstrate your capability to manage hygiene services effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Operations Leader - Soft Services & Passenger Experience in Hounslow

Leadership Skills
Communication Skills
Financial Acumen
Soft Services Management
Operational Excellence
Team Development
Service Delivery
Performance Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in Soft Services management and operational excellence. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership and communication abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations Leader role. Share specific examples of how you've delivered high-quality services and managed financial performance in the past.

Showcase Your Financial Acumen: Since being financially astute is key for this role, make sure to include any relevant experience managing budgets or improving financial performance. We love numbers, so don’t hesitate to share your achievements!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Know Your Operations Inside Out

Make sure you understand the ins and outs of operations management, especially in soft services. Brush up on your knowledge about hygiene standards and passenger experience at airports. This will show that you're not just familiar with the role but genuinely interested in making a difference.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is your chance to demonstrate your strong leadership and communication skills, which are crucial for this role.

✨Be Financially Savvy

Since financial performance is key, be ready to discuss your experience with budgeting and cost management. Bring examples of how you've improved financial outcomes in previous roles. This will highlight your financial acumen and ability to drive operational excellence.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s approach to hygiene services and passenger experience. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.

Operations Leader - Soft Services & Passenger Experience in Hounslow
Mitie Cleaning & Hygiene Services
Location: Hounslow
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