Head of Media Relations

Head of Media Relations

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Mitie Cleaning & Hygiene Services

At a Glance

  • Tasks: Lead media strategy and manage press office to enhance brand reputation.
  • Company: Join Mitie, a dynamic company focused on strategic storytelling and media relations.
  • Benefits: Enjoy flexible benefits, enhanced pension contributions, and a supportive work environment.
  • Why this job: Shape media narratives and make a real impact on brand perception.
  • Qualifications: Proven experience in external communications and crisis management required.
  • Other info: Opportunity to lead a high-performing team and develop your career.

The predicted salary is between 36000 - 60000 £ per year.

Head of Media Relations

Are you a strategic storyteller with a sharp news sense and a passion for protecting and promoting brand reputation? Mitie is looking for a Head of Media Relations to lead our press office and shape how we show up in the media. This is a high‑impact role at the heart of our Corporate Affairs team, where you’ll drive proactive and reactive media strategies that elevate our voice, support commercial goals, and build trust with external audiences.

What You’ll Be Doing

  • Lead media strategy, delivering high‑quality coverage in national, regional, and trade press that aligns with business priorities.
  • Run the press office, managing media enquiries with speed, accuracy, and strategic insight.
  • Build strong media relationships with journalists, editors, and influencers who matter.
  • Manage reputational risk, preparing for and responding to issues with confidence and clarity, including out‑of‑hours support when needed.
  • Craft compelling content, from press releases to media briefings that reflect Mitie’s voice and values.
  • Advise senior leaders, offering strategic counsel on media engagement and public positioning.
  • Collaborate across teams to ensure consistent messaging with marketing, internal communications, and other key stakeholders.
  • Measure impact, analyse media coverage, and refine strategies to maximise performance.
  • Champion the function, reporting on success and mentoring team members to build capability.

What We Are Looking For

  • Proven track record in senior external communications, ideally in complex or regulated environments.
  • Expertise in issues and crisis management, with sound judgement under pressure.
  • Outstanding written and verbal communication skills, able to simplify complex topics and tell powerful stories.
  • Strong network of media contacts and a history of securing impactful coverage.
  • Creative thinker with strategic insight to develop innovative communications solutions.
  • Excellent project and stakeholder management skills, a collaborative mindset, and the ability to influence at all levels.
  • Leadership experience with a passion for developing high‑performing teams.

Benefits

  • Virtual GP and Salary Finance scheme.
  • Flexible lifestyle benefits platform (Choices) – extra holiday days, critical illness insurance, dental, technology purchase options.
  • Cycle‑to‑work scheme, life cover up to four times salary, enhanced pension contributions.
  • Mitie Matching Share Plan and Mitie Stars recognition.

How to Apply

Apply now and help us tell the Mitie story.

Seniority Level

  • Director

Employment Type

  • Full‑time

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Head of Media Relations employer: Mitie Cleaning & Hygiene Services

Mitie is an exceptional employer that values strategic storytelling and brand reputation, offering a dynamic work environment for the Head of Media Relations role. With a strong focus on employee growth, we provide comprehensive benefits including flexible lifestyle options, enhanced pension contributions, and opportunities for professional development. Our collaborative culture fosters innovation and creativity, making it an ideal place for those looking to make a meaningful impact in the media landscape.
Mitie Cleaning & Hygiene Services

Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Media Relations

✨Tip Number 1

Network like a pro! Reach out to journalists, editors, and influencers in your field. Building those relationships can give you a leg up when it comes to landing that Head of Media Relations role.

✨Tip Number 2

Show off your storytelling skills! Prepare a few compelling narratives about your past experiences that highlight your strategic insight and crisis management abilities. This will help you stand out during interviews.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Mitie, and express your interest in their media relations efforts. You never know what opportunities might arise!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team and telling the Mitie story.

We think you need these skills to ace Head of Media Relations

Media Strategy
Press Office Management
Media Relations
Reputational Risk Management
Crisis Management
Written Communication Skills
Verbal Communication Skills
Content Creation
Stakeholder Management
Analytical Skills
Project Management
Leadership
Strategic Insight
Collaboration

Some tips for your application 🫡

Craft Your Story: We want to hear your unique story! Make sure your application reflects your journey and how it aligns with the Head of Media Relations role. Highlight your experience in media strategy and storytelling, as this is key for us.

Showcase Your Skills: Don’t hold back on showcasing your outstanding written and verbal communication skills. Use clear examples from your past roles that demonstrate your ability to simplify complex topics and craft compelling content.

Highlight Your Network: We value strong media relationships, so be sure to mention any relevant contacts you have in the industry. This could set you apart from other candidates and show us your potential to secure impactful coverage.

Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for this exciting role!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Know Your Story

Before the interview, take some time to craft your personal narrative. Think about your journey in media relations and how it aligns with Mitie's goals. Be ready to share specific examples of how you've successfully managed media strategies or handled crises in the past.

✨Research the Company

Dive deep into Mitie's recent media coverage and understand their brand voice. Familiarise yourself with their corporate values and any current issues they might be facing. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Prepare for Tough Questions

Expect questions about crisis management and how you would handle potential reputational risks. Think through scenarios where you've had to act quickly and decisively. Practising your responses will help you convey confidence and clarity during the interview.

✨Showcase Your Network

Be prepared to discuss your existing relationships with journalists and influencers. Highlight how these connections can benefit Mitie and demonstrate your ability to secure impactful coverage. This will show that you not only have the skills but also the contacts to make a difference.

Head of Media Relations
Mitie Cleaning & Hygiene Services
Location: London
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