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- Tasks: Protect M&S stores and deliver outstanding customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family, committed to security and customer care.
- Benefits: Earn £13.58 per hour plus 20% discount and flexible benefits like dental insurance.
- Other info: Enjoy continuous training and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing your skills in security.
- Qualifications: Must have security experience and a valid SIA Licence.
The predicted salary is between 28278 - 28278 £ per year.
Working hours: various.
Candidate must have: 5 years trackable working history in UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
Location: Harrogate
Hourly rate: £13.58
Hours: 40 hours per week
Why You'll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £13.58 per hour with benefits including 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We're Looking For
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
Your Role
- Stay compliant: Follow all policies and legal requirements.
- Use tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve assignment instructions.
- Stay alert: Report hazards and remain vigilant.
- Be professional: Handle challenging situations with calm and professionalism.
- Emergency ready: Contact emergency services when needed.
Benefits
We offer a flexible benefits platform (Choices) that allows you to customize benefits such as dental insurance, dining cards, coffee clubs, and technology products. Additional benefits include virtual GP access, salary finance options, high street discounts through MiDeals, a cycle-to-work scheme, life cover of the greater of your annual salary or £10,000, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award Mitie Stars for outstanding work, with monthly cash prizes and a chance at a £10,000 top prize. Training and development opportunities are also available. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments, please let us know.
Security Officer in Harrogate employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who have experience with M&S. A friendly chat can lead to insider tips or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. M&S values outstanding service, so be ready to share examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are part of the role. Mention any relevant experience during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Security Officer in Harrogate
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5 years of security experience in the UK. We want to see how your background aligns with our commitment to safety and customer service.
SIA Licence is a Must: Don’t forget to mention your valid SIA Licence in your application. It’s essential for this role, and we need to know you’re certified to keep our stores safe.
Customer Service Counts: We value excellent customer service skills, so share examples of how you've provided top-notch service in previous roles. Show us your energy and enthusiasm!
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to review your application and get you started on this exciting journey!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer at M&S, such as safeguarding people and assets, and be ready to discuss how your experience aligns with these duties.
✨Showcase Your Customer Service Skills
Since M&S values outstanding customer service, prepare examples from your past roles where you’ve successfully handled challenging situations while maintaining professionalism. This will demonstrate your ability to protect and serve effectively.
✨Familiarise Yourself with Technology
Get to grips with the tech tools mentioned in the job description, like body-worn cameras and mobile devices for reporting. Being able to discuss how you would use these technologies can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would respond to various situations, such as dealing with emergencies or reporting hazards. Practising these responses will help you feel more confident.