At a Glance
- Tasks: Monitor and patrol the store to ensure safety and deter theft.
- Company: Join a leading security organisation with a supportive team.
- Benefits: Competitive pay, uniform provided, and ongoing training opportunities.
- Other info: Flexible shifts with career progression in a growing field.
- Why this job: Make a difference by ensuring a safe shopping experience for everyone.
- Qualifications: SIA licence required; previous retail security experience preferred.
The predicted salary is between 26400 - 31200 £ per year.
Location: B&Q Harlow, CM20 2AB
Salary: £13.70 P/HR
Job Type: Full-Time / Permanent
About the Role
We are seeking a professional, vigilant and customer‑focused Retail Security Officer to join our team. The successful candidate will play a key role in maintaining a safe and secure environment for customers, staff, and company assets while delivering excellent customer service.
Key Responsibilities
- Monitor and patrol the retail premises to deter theft, vandalism, and other criminal activity.
- Conduct regular security checks of the store and surrounding areas.
- Observe and report suspicious behaviour or incidents.
- Respond promptly and appropriately to security incidents, emergencies and alarm activations.
- Assist with loss prevention strategies and support stock protection measures.
- Complete accurate incident reports and maintain security logs.
- Provide a visible and reassuring presence for customers and employees.
- Work closely with store management and local authorities when required.
- Ensure compliance with company policies and health & safety procedures.
Requirements
- Valid SIA Door Supervisor or Security Guarding Licence (essential).
- Previous experience in retail security, loss prevention or a similar role (preferred).
- Strong observational and communication skills.
- Ability to remain calm and professional under pressure.
- Good report‑writing and record‑keeping abilities.
- Customer service experience is advantageous.
- Flexible approach to working shifts, including weekends and public holidays where required.
- Complete all in‑house and online training modules.
What We Offer
- Competitive pay rates.
- Uniform provided.
- Ongoing training and development opportunities.
- Career progression within a growing security organisation.
- Supportive management team.
Equal Opportunities Statement
We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds, experiences, and abilities.
Retail Security Officer in Harlow employer: Mitie Cleaning & Hygiene Services
At B&Q Harlow, we pride ourselves on being an excellent employer, offering a competitive salary of £13.70 per hour and a supportive work culture that prioritises employee development and career progression within our growing security organisation. Our Retail Security Officers play a vital role in ensuring a safe environment for both customers and staff, while benefiting from ongoing training, a provided uniform, and the opportunity to work in a dynamic team that values inclusivity and diverse backgrounds.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
