At a Glance
- Tasks: Protect the store and its assets while delivering excellent customer service.
- Company: Join the evolving Waitrose and Mitie family in a dynamic retail environment.
- Benefits: Earn £15.64 per hour with great perks like discounts, life cover, and flexible benefits.
- Other info: Comprehensive training provided, including technology use and customer service focus.
- Why this job: Make a real difference in store security while developing your skills and gaining experience.
- Qualifications: Previous security experience and an SIA License are required.
The predicted salary is between 15 - 15 € per hour.
Location: Lymington
Payrate: £15.64 per hour
Breaks: Unpaid
Guaranteed number of hours per week, permanent location
Job Overview
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £15.64 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers. Fantastic opportunity to join the evolving Waitrose and Mitie family. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What We Are Looking For
- Previous security experience.
- SIA License.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devices to aid in the reporting of all incidents.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health expert advice by video or phone without having to leave your home. Finance assistance through the Salary Finance scheme: access 50% of earned pay before payday for a small fee; competitive loans. Flexible benefits platform, Choices: customise benefits such as dental insurance, dining cards, coffee clubs, technology products at an affordable cost. High street discounts from thousands of retailers, gyms and more through MiDeals platform; cycle-to-work scheme. Life cover the greater of your equivalent annual salary or a minimum of £10,000. Save-as-you-earn scheme and Mitie Matching Share Plan; potential free shares. Mitie Stars recognition: cash prizes each month and chance to win top prize of £10,000 at year end.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email protected]
Part time store protection officer in Hampshire employer: Mitie Cleaning & Hygiene Services
Join the Waitrose and Mitie family as a Part Time Store Protection Officer in Lymington, where you will benefit from a supportive work culture that prioritises employee development and customer service excellence. With competitive pay at £15.64 per hour, comprehensive training, and a range of perks including flexible benefits, life assurance, and a cycle-to-work scheme, this role offers a meaningful opportunity to contribute to a safe shopping environment while enjoying a variety of employee growth opportunities.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time store protection officer in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous security experience aligns with the role of a Store Protection Officer. Confidence is key!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your ability to communicate effectively. Use examples from past experiences where you’ve successfully interacted with customers or handled difficult situations.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Waitrose and Mitie family.
We think you need these skills to ace Part time store protection officer in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any previous security experience and relevant skills. We want to see how your background aligns with the role of a Store Protection Officer, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining the Waitrose and Mitie family and how you can contribute to our values.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Store Protection Officer. Understand the key responsibilities and how they align with Waitrose and Mitie's values. Brush up on your knowledge of security protocols and customer service best practices, as these will be crucial in your role.
✨Show Off Your Communication Skills
Since excellent communication is a must for this position, practice articulating your thoughts clearly and confidently. Think about examples from your previous experience where you effectively communicated with customers or team members, especially in challenging situations.
✨Demonstrate Enthusiasm and Energy
Bring your energy to the interview! Show that you’re genuinely excited about the opportunity to work with Waitrose and Mitie. A positive attitude can go a long way in making a great impression, so let your enthusiasm shine through.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if it’s the right fit for you. You might ask about the training process or how success is measured in the role of a Store Protection Officer.
