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- Tasks: Protect customers' property and ensure safety through vigilant security services.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic role with a focus on personal growth and teamwork.
- Why this job: Make a real difference in people's safety while developing valuable skills.
- Qualifications: Previous security experience and necessary licenses preferred.
The predicted salary is between 24000 - 28000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI's) and any subsequent changes.
Responsibilities
- Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AIs).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience and CCTV license (preferred)
- SIA License
- SC Clearance desirable
Retail Security Officer in Hamilton employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer in Hamilton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to security roles. Think about how you'd handle specific situations and be ready to share your experiences.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Retail Security Officer in Hamilton
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing your application, make sure you really understand the role of a Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you meet those needs.
Show Off Your Experience: If you've got previous security experience or relevant qualifications like an SIA licence, make sure to highlight them! We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your skills and achievements.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AIs) for the role. Familiarise yourself with any specific requirements and be ready to discuss how you would comply with them in various scenarios.
✨Highlight Relevant Experience
Be prepared to share your previous security experience, especially if you have worked with CCTV or hold an SIA licence. Use specific examples to demonstrate how your past roles have equipped you with the skills needed to excel as a Retail Security Officer.
✨Showcase Your Problem-Solving Skills
During the interview, emphasise your ability to stay calm under pressure and handle challenging situations. Share examples of how you've used common sense and initiative in past roles to resolve issues effectively.
✨Commit to Continuous Development
Express your willingness to undertake additional training and development. Mention any relevant courses you've completed or are interested in, showing that you're proactive about enhancing your skills and knowledge in the security field.