At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to fantastic employee perks.
- Other info: Great opportunities for progression and development in a supportive environment.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: SIA licence preferred; must have a checkable 5-year history.
The predicted salary is between 27500 - 30000 € per year.
Pay rate: £13.23
Various Shifts (to be discussed at interview) will include weekend working.
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications
- It is preferable that you hold a current SIA licence.
- It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service.
- To deter violence and public order offences.
- To conduct patrols of the store.
- Utilising CCTV systems to support the reduction of crime and stock loss.
- Liaise with the store management teams.
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store.
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety.
Benefits
- Contracted hours.
- Annual leave entitlement.
- Pension and Life insurance schemes.
- Free uniform supplied.
- SIA Re-licencing programme.
- Comprehensive induction and training programme.
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes.
- Progression and development opportunities.
- All breaks are paid.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Relief Retail Security Officer in Halstead employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer for those seeking a rewarding role as a Relief Retail Security Officer, offering competitive pay and a supportive work culture that prioritises employee well-being. With comprehensive training programmes, opportunities for progression, and a range of outstanding employee benefits, including financial services and retail discounts, Mitie fosters an inclusive environment where every team member can thrive. Located in a dynamic retail setting, this role not only ensures a safe shopping experience but also allows you to make a meaningful impact within the community.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Halstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to create a safe environment, as these are key for the Relief Retail Security Officer role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Relief Retail Security Officer in Halstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for our customers and colleagues.
Be Clear About Your SIA Licence:If you hold a current SIA licence, mention it upfront! It’s a key requirement for the role, and we need to know you’re ready to hit the ground running.
Detail Your Employment History:We need a full 5-year checkable employment/education history, so be thorough! List your previous roles and any relevant training to help us understand your background better.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Relief Retail Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into creating a safe shopping environment.
✨Highlight Your Experience
Be ready to discuss your previous roles and how they relate to security and customer service. If you have an SIA licence, mention it upfront, as it's a vital qualification for this position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about how you would handle potential conflicts or security breaches while maintaining excellent customer service.
✨Show Enthusiasm for Teamwork
This role involves liaising with store management and local police. Be prepared to talk about your experience working in teams and how you can contribute to fostering strong relationships to enhance safety in the store.
