Guest Services Host

Oxford Full-Time No home office possible

Job Objectives And Responsibilities

Join our award-winning Guest Services team!

Better places, thriving communities.

Contract: Permanent – Part Time

Hours: 30 hours per week

Pay: £12.86 per hour

Location: Westgate Oxford

Promote a welcoming and inclusive environment for Guests, residents and colleagues
Confidently provide knowledge of Westgate and surrounding areas
Drive Guest feedback through the Share Your Thoughts platform
Manage the Lost & Found property
Professionally communicate with guests through telephone and email
Participate and assist with all Centre events
Carry out hands free shopping service
Comfortable working indoors and outdoors, whatever the weather
Be observant and report any safety or maintenance concerns
Liaison with other departments and brand partners
Provide support for Guests with disabilities and additional needs, showing sensitivity and respect
Be willing to learn, adapt and take on new training as needed

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle
We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans
Choices: customise your benefits to best suit your lifestyle, including dental insurance, dining cards, coffee clubs, and more
MiDeals platform provides access to high street discounts; cycle-to-work scheme
Life cover is the greater of your equivalent annual salary or a minimum of £10,000; save-as-you-earn; Mitie Matching Share Plan
Mitie Stars recognition program with cash prizes; potential top prize of £10,000
Training and development opportunities across a range of resources
Inclusive recruitment process with reasonable adjustments on request
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company