Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor CCTV, provide security presence, and assist customers with inquiries.
- Company: National security services provider with a focus on customer service.
- Benefits: Competitive pay rate and opportunities for personal development.
- Why this job: Join a dynamic team and make a difference in customer safety and satisfaction.
- Qualifications: Valid SIA licence and excellent communication skills.
- Other info: Full-time role in Glasgow with a commitment to customer welfare.
The predicted salary is between 24000 - 36000 £ per year.
A national security services provider is seeking a Customer Service Officer / Security Guard in Glasgow. This full-time role demands a valid SIA licence and encompasses responsibilities in both security and customer service. The ideal candidate should possess excellent communication skills and a strong commitment to customer welfare.
Responsibilities include:
- Monitoring CCTV
- Providing visible security presence
- Assisting customers with inquiries
A competitive pay rate is offered along with a great opportunity for personal development.
Security & Customer Service Officer (SIA) in Glasgow employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security & Customer Service Officer (SIA) in Glasgow
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what it means to be a Security & Customer Service Officer, especially in Glasgow. Understanding the job will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we recommend role-playing common scenarios with friends or family. This will help you feel more confident when dealing with real customers.
✨Tip Number 3
Network like a pro! Connect with people in the security industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Security & Customer Service Officer (SIA) in Glasgow
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your communication skills and any relevant experience in customer service or security. We want to see how you can contribute to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your SIA Licence Inside Out
Make sure you’re fully aware of the requirements and responsibilities that come with your SIA licence. Be prepared to discuss how your training has equipped you to handle various security situations, as this will show your commitment to the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, think of examples where you've successfully assisted customers or resolved conflicts. Practise articulating these experiences clearly, as it will demonstrate your ability to engage effectively with both customers and colleagues.
✨Understand the Company’s Values
Research the national security services provider and understand their mission and values. During the interview, relate your personal values to theirs, especially regarding customer welfare and security, to show that you’re a great cultural fit.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to security and customer service. Practise your responses to scenarios like handling difficult customers or responding to security breaches, as this will highlight your problem-solving skills and readiness for the job.
