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- Tasks: Conduct external patrols, manage access control, and report incidents.
- Company: Join Mitie, a leading facilities management company with a strong community focus.
- Benefits: Enjoy competitive holidays, pension, training opportunities, and exclusive discounts.
- Why this job: Be the first point of contact and make a difference in community safety.
- Qualifications: Door Supervisor Licence required; customer service skills essential.
- Other info: Flexible shifts with opportunities for career progression and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Mitie has a great opportunity for Security Officers to join the Total Security Management Team. The Security Officers will be based at one of our prestigious sites in Glasgow (Clyde Place Glasgow).
Work Pattern: Shift pattern: 4 On 4 Off Night shift. Extra shifts available on 4 days off.
Main Duties:
- Conduct external patrolling during each shift.
- Be aware of access control procedures and handle deliveries to the estate.
- Record issues on the online portal and report to the Site Security Manager.
- Remain vigilant, report and record all suspicious or potential criminal activity, and retain control until emergency services arrive.
- Demonstrate character as determined, trustworthy, attentive and approachable when welcoming clients and customers.
- Act as the first point of contact for customers and clients and maintain geographical awareness of the local surroundings.
- Report to the Security Manager and record, report, and escalate all incidents.
Qualifications / Person Specification:
- Door Supervisor Licence essential.
- 5 years of work history vetting essential before starting the position.
- Available to work days and weekends as required.
- CV with up-to-date 5-year work history to be submitted with application.
- Must be a team player with an enthusiastic attitude and able to work on own initiative.
- Corporate security experience preferred.
- Flexible approach to work to suit business needs.
- Excellent customer service skills.
- Ability to operate an online portal and use basic IT equipment.
- Ability to go above and beyond to support the client and visitors.
- Excellent written and verbal communication skills.
- Calm under pressure.
- Understand Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Benefits:
- Competitive holiday entitlement.
- Pension.
- Access to additional training for future development.
- Wide range of discounts from selected companies.
- Full uniform provided.
- Our market-leading flexible benefits scheme provides benefits that suit your lifestyle.
- We offer a virtual GP, Salary Finance options, a flexible benefits platform (Choices), and access to MiDeals discounts and a cycle-to-work scheme.
- Life cover is available, along with save-as-you-earn and a Mitie Matching Share Plan.
- We recognise employees with Mitie Stars and offer periodic prize opportunities.
- Progression is a top priority, with training and development opportunities across a range of resources.
We are committed to an inclusive recruitment process and will make reasonable adjustments during recruitment for applicants with disabilities or long-term conditions.
Since 1987, Mitie’s 80,000 employees have maintained companies globally. We are the UK’s leading facilities management and professional services company, serving clients including household names in banking, government, hospitals, and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Night Security Officer in Glasgow employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Security Officer in Glasgow
✨Tip Number 1
Networking is key! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security protocols and customer service skills. Think about real-life examples where you've demonstrated these qualities, as they’ll come in handy when answering questions.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you want to work at Mitie specifically. Mention their commitment to community and employee development – it shows you’ve done your homework!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily, which is always a bonus.
We think you need these skills to ace Night Security Officer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Security Officer role. Highlight relevant experience, especially in corporate security and customer service, to show us you’re the right fit for our team.
Showcase Your Skills: In your application, don’t forget to showcase your excellent written and verbal communication skills. We want to see how you can effectively report incidents and interact with clients.
Be Honest About Your Experience: When detailing your 5-year work history, be honest and thorough. We need to vet your background, so make sure everything is up-to-date and accurately reflects your experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it as we review candidates.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Security Officer. Familiarise yourself with access control procedures, patrolling techniques, and how to handle deliveries. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
As the first point of contact for clients and customers, it's crucial to demonstrate excellent customer service skills. Prepare examples from your past experiences where you went above and beyond to assist someone. This will highlight your approachable nature and ability to remain calm under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential situations you might face as a security officer, such as dealing with suspicious activity or managing emergencies. Practising your responses will help you articulate your thought process during the interview.
✨Dress the Part and Be Professional
Even though this is a night shift role, dressing professionally for the interview is essential. It shows respect for the interviewers and the position you're applying for. Make sure to arrive on time and maintain a positive attitude throughout the interview to leave a lasting impression.
