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- Tasks: Ensure security at the Port of Felixstowe, monitoring access and conducting vehicle searches.
- Company: Join a leading security firm with a commitment to safety and customer service.
- Benefits: Flexible benefits, virtual GP, discounts, and recognition rewards.
- Why this job: Be part of a vital team ensuring safety in a dynamic port environment.
- Qualifications: SIA Security licence and driving licence required; customer service experience preferred.
- Other info: Part-time role with day and night shifts, offering valuable experience in security.
The predicted salary is between 11 - 17 £ per hour.
This is a part time role covering a mixture of day and night shifts. This will primarily be for sickness and holiday cover. You will be trained and work in a variety of roles including Access Control Points, Search Team and Gates.
Hours:
Pay rate: £14.06 per hour.
Job Objectives & Responsibilities
- Providing Maritime Security under International Ship and Port Facility Security (I.S.P.S)
- Conduct various searches of vehicles entering the Restricted Area under I.S.P.S
- Provide a customer friendly, reassuring, professional security presence.
- Communicate with the Port Police reporting any suspicious activity, packages or any discrepancies with either ID or searches.
- Monitor and control access to Restricted Area via Access Control Points
- Checking and controlling the egress of HGV's leaving the Port
Main Duties
- Ensure access control to the Port with the use vehicle access barriers at Access Points.
- Ensure access control to the Port with the monitoring at gatehouses of safe walkways for pedestrian access.
- Verifying driver documentation and identification.
- Verifying vehicle identification documentation.
- Ensuring compliance with DfT regulations regarding vehicles searches (internal / external).
- Ensuring compliance with DfT regulations regarding personal searches.
- Gate 1 & 2 controlling egress of containers / trailers and ensuring accuracy of ANPR.
- To provide a visual deterrent.
- To liaise with Port and statutory authorities (police and Border Force) as required.
To Be Considered For This Role You Will
- SIA Security Guarding licence, or Door Supervisor licence is essential.
- Full Driving licence is essential (duties can sometimes include driving around the port on search duties)
- Proven work experience as a Security officer or equivalent position
- Experience of delivering excellent Customer Service
- Excellent communication skills both written and verbal.
- Some computer experience, ability to write clear daily written reports.
- Excellent knowledge of public safety and security procedures/protocols
- Experience of working as part of a team or independently
- Have an understanding of the Health and Safety at Work act.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a range of other perks such as dental insurance, dining cards, coffee clubs, technology products, high street discounts, cycle‑to‑work scheme, life cover, save‑as‑you‑earn scheme and Mitie Matching Share Plan. Employees are recognised with Mitie Stars and are awarded cash prizes.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need any reasonable adjustments during the recruitment process, please let us know.
Site Support Security Officer in Felixstowe employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Support Security Officer in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who work at the Port of Felixstowe. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of I.S.P.S regulations and customer service skills. We want you to shine when discussing how you can provide that reassuring security presence!
✨Tip Number 3
Show off your communication skills! During interviews, be ready to share examples of how you've effectively reported suspicious activity or discrepancies in past roles. This will demonstrate your ability to liaise with authorities like the Port Police.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Site Support Security Officer in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Security Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your SIA licence and any customer service experience you've got!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Site Support Security Officer role. We love seeing enthusiasm, so let us know what excites you about working with us at the Port of Felixstowe.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your written communication is easy to read and free from jargon. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
Familiarise yourself with the International Ship and Port Facility Security (I.S.P.S) regulations. Being able to discuss these protocols confidently will show that you understand the importance of maritime security and are prepared for the role.
✨Showcase Your Customer Service Skills
As a Site Support Security Officer, you'll need to provide a reassuring presence. Prepare examples from your past experiences where you delivered excellent customer service, especially in challenging situations. This will highlight your ability to communicate effectively and maintain professionalism.
✨Demonstrate Teamwork and Independence
Be ready to discuss instances where you've successfully worked as part of a team or independently. This role may require both skills, so having specific examples will help illustrate your versatility and reliability.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, such as dealing with suspicious activity or conducting vehicle searches. Practising how you would handle these situations can help you respond confidently during the interview.
