Facilities & Helpdesk Coordinator – On-site Ops
Facilities & Helpdesk Coordinator – On-site Ops

Facilities & Helpdesk Coordinator – On-site Ops

Full-Time 25000 - 32000 £ / year (est.) No home office possible
Mitie Cleaning & Hygiene Services

At a Glance

  • Tasks: Be the go-to person for helpdesk support and manage site operations.
  • Company: Join Mitie Cleaning & Hygiene Services, a leader in facilities management.
  • Benefits: Enjoy personal development opportunities and exclusive high street discounts.
  • Other info: Dynamic work environment with great potential for career growth.
  • Why this job: Make a difference in a newly opened facility while enhancing your skills.
  • Qualifications: Experience in Facilities Management and strong customer service skills required.

The predicted salary is between 25000 - 32000 £ per year.

Mitie Cleaning & Hygiene Services is seeking a Facilities Coordinator in Kidlington, Oxford. The role involves being the first point of contact for the helpdesk, managing job logs, client communications, and supporting site operations within a newly opened facility.

Ideal candidates will have:

  • Experience in Facilities Management
  • Strong customer service skills
  • Proficiency in IT, particularly Microsoft Office

Benefits include opportunities for personal development and access to high street discounts.

Facilities & Helpdesk Coordinator – On-site Ops employer: Mitie Cleaning & Hygiene Services

Mitie Cleaning & Hygiene Services is an excellent employer, offering a dynamic work environment in Kidlington, Oxford, where you can thrive as a Facilities & Helpdesk Coordinator. With a strong emphasis on personal development and a supportive team culture, employees benefit from ongoing training opportunities and exclusive high street discounts, making it a rewarding place to build your career.
Mitie Cleaning & Hygiene Services

Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities & Helpdesk Coordinator – On-site Ops

Tip Number 1

Make sure you know the ins and outs of Facilities Management. Brush up on your customer service skills and IT proficiency, especially with Microsoft Office. This will help you stand out when you're chatting with potential employers.

Tip Number 2

When you get to the interview stage, don’t just talk about your experience—show them how you can add value to their team. Think of specific examples where you've improved operations or enhanced client communications in previous roles.

Tip Number 3

Networking is key! Connect with people in the industry through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips about the company culture at Mitie.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Facilities & Helpdesk Coordinator – On-site Ops

Facilities Management
Customer Service Skills
Helpdesk Management
Job Log Management
Client Communication
Site Operations Support
IT Proficiency
Microsoft Office

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight any relevant experience in Facilities Management. We want to see how your background aligns with the role, so don’t hold back on those details!

Customer Service is Key: Since this role involves a lot of client communications, let us know about your customer service skills. Share examples of how you've handled queries or resolved issues in the past – it’ll really make your application stand out!

Get Tech-Savvy: Proficiency in IT, especially Microsoft Office, is a must. Make sure to mention any specific software you’re comfortable with and how you’ve used it in previous roles. We love seeing tech skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

Know Your Facilities Management Stuff

Make sure you brush up on your knowledge of facilities management. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've successfully managed operations or resolved issues.

Show Off Your Customer Service Skills

Since this role involves being the first point of contact for the helpdesk, it's crucial to demonstrate your customer service prowess. Prepare to share instances where you've gone above and beyond for clients or handled difficult situations with grace.

Get Comfortable with IT Tools

Proficiency in Microsoft Office is key, so make sure you're familiar with all its features. Consider preparing a few examples of how you've used these tools in past roles to improve efficiency or communication.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Facilities & Helpdesk Coordinator – On-site Ops
Mitie Cleaning & Hygiene Services

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