At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Enjoy flexible benefits, discounts, and financial wellbeing assistance.
- Other info: Opportunities for career growth and recognition through Mitie Stars.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Retail security experience and excellent communication skills are essential.
The predicted salary is between 29900 - 40000 € per year.
Better places, thriving communities. Part Time Retail Security Officer Exeter Payrate £14.38 22 Hours Fri/Sat/Sun.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Main Duties:
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What We Are Looking For:
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
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Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
Part Time Retail Security Officer in Exeter employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a flexible benefits scheme tailored to individual lifestyles, including access to a virtual GP and financial wellbeing assistance. With a strong commitment to career progression, diverse training opportunities, and a supportive work culture, Mitie fosters an inclusive environment where every team member can thrive. Located in Exeter, this role as a Part Time Retail Security Officer not only provides a competitive pay rate but also the chance to be part of a dedicated team that values safety and customer service.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Retail Security Officer in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conflict resolution skills! Since this role involves dealing with difficult situations, think of examples from your past experiences where you've successfully diffused tension. This will demonstrate your capability and readiness for the job.
✨Tip Number 3
Be flexible and adaptable! Highlight your willingness to work various shifts and locations during your interview. Employers love candidates who can adjust to changing needs, especially in retail security.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Mitie family. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Retail Security Officer in Exeter
Some tips for your application 🫡
Show Your Security Experience:Make sure to highlight any previous retail security experience you have. We want to see how your background aligns with the role, so don’t hold back on sharing relevant stories or situations where you’ve successfully handled conflict.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, showcasing your skills and experiences without unnecessary fluff.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific duties from the role that excite you and how you can contribute to our team. This shows us you’re genuinely interested in the position and understand what we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as conflict resolution and providing exceptional customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As communication is crucial in this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to liaise with management or external agencies, and be ready to discuss how you handled those interactions. This will highlight your ability to work well with others and manage difficult situations.
✨Demonstrate Flexibility and Team Spirit
Since the job requires a flexible approach to working hours and locations, be prepared to discuss your availability and willingness to adapt. Share experiences where you've successfully worked as part of a team or taken the initiative to support colleagues, as this will show that you're a team player who can thrive in a dynamic environment.
✨Prepare for Conflict Scenarios
Given the nature of the role, it's essential to be ready for questions about conflict resolution. Think of specific instances where you've diffused a tense situation or managed a confrontation. Highlight your training and any techniques you used, as this will demonstrate your capability to handle challenging scenarios effectively.
