At a Glance
- Tasks: Support executives in a dynamic environment, ensuring top-notch service and hospitality.
- Company: Join a prestigious corporate headquarters during an exciting transition to a new state-of-the-art facility.
- Benefits: Enjoy flexible benefits, virtual GP access, discounts, and training opportunities.
- Other info: Inclusive recruitment process with opportunities for personal and professional growth.
- Why this job: Be at the heart of executive operations, making a real impact on workplace experiences.
- Qualifications: Experience in executive support, outstanding communication skills, and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are seeking an exceptional Executive Workplace Host to join our team at a prestigious corporate headquarters, providing dedicated support within the Executive Suite and executive meeting spaces.
This is a unique opportunity to be part of an evolving workplace experience team as the client prepares to transition into a brand‑new, state‑of‑the‑art headquarters over the coming months.
We are looking for an experienced and highly professional individual who can not only deliver exceptional day‑to‑day service but also support the team and senior stakeholders through a period of significant change and transformation.
The Executive Workplace Host is a critical role, responsible for creating an efficient, safe, professional, and welcoming environment for the CEO Leadership Team, Executive Assistants, Personal Assistants, Board Members, VIP visitors, and senior stakeholders.
This position requires absolute discretion, strong attention to detail, and the ability to anticipate needs before they arise.
Working at the heart of the executive floor, you will act as a trusted partner to senior leadership, ensuring the highest standards of hospitality, workplace presentation, meeting room management, visitor experience, and operational excellence are consistently maintained.
Key Responsibilities
- Take ownership of the Executive Suite, including executive offices, support teams, and executive‑level visitors.
- Act as the primary point of contact for executive‑related requests and issues.
- Provide proactive daily support to the CEO Leadership Team and their EAs/PAs.
- Handle confidential and sensitive information in accordance with security and privacy requirements.
- Support urgent and high‑priority requests with professionalism and discretion.
- Assist with Board Week activities and executive meeting preparations.
- Deliver a premium, concierge‑style experience at all times.
- Welcome and engage with executives, colleagues, and visitors in a professional and personable manner.
- Anticipate the needs of senior stakeholders and respond proactively.
- Maintain exceptional standards of conduct, presentation, and professionalism.
- Ensure executive offices, meeting rooms, and shared spaces are maintained to the highest standards throughout the day.
- Coordinate meeting room bookings and hospitality requests using workplace management systems.
- Manage catering and refreshment requests, ensuring timely and accurate delivery.
- Conduct regular checks of executive offices and meeting spaces.
- Escalate presentation, maintenance, housekeeping, or facilities issues through the appropriate channels.
- Provide first‑line IT and AV support, including troubleshooting meeting room technology and conference call setups.
- Deliver a seamless experience for VIP visitors, Board Members, and senior stakeholders.
- Coordinate arrivals with Reception and Security teams.
- Escort VIP guests when required.
- Manage visitor information confidentially and in accordance with GDPR requirements.
- Build strong working relationships with EAs, PAs, Workplace, Reception, Security, and Facilities teams.
- Respond to enquiries promptly and professionally.
- Provide effective handovers and maintain clear communication across teams.
- Escalate issues through the appropriate channels to ensure swift resolution.
About You
We’re looking for someone who combines exceptional service delivery with executive‑level professionalism and discretion.
- You Will Have
- Experience in executive hospitality, workplace experience, concierge, corporate front‑of‑house, or executive support environments.
- Experience supporting senior executives, Board Members, and VIP stakeholders.
- A proven ability to handle confidential and sensitive information with discretion.
- Outstanding communication and interpersonal skills.
- Exceptional attention to detail and commitment to premium service standards.
- Strong organisational, prioritisation, and time‑management skills.
- A proactive and solutions‑focused approach.
- The ability to remain calm under pressure and manage competing priorities.
- Confidence supporting basic IT and AV requirements.
- Strong working knowledge of Microsoft Office, including Outlook, Word, Excel, and Teams.
- Experience using workplace management or facilities systems (Eptura experience desirable).
Benefits
- Flexible benefits scheme tailored to individual needs.
- Virtual GP access and financial wellbeing assistance.
- Choice of dental insurance, dining cards, coffee clubs, technology products, and other benefits through the Choices platform.
- Discounts on high street retailers, gyms, and more via the Mi Deals platform.
- Cycle‑to‑work scheme.
- Life cover at least the greater of equivalent annual salary or £10,000.
- Save‑as‑you‑earn scheme.
- Mitie Matching Share Plan.
- Recognition programmes such as Mitie Stars, with cash prizes.
- Training and development opportunities through a wide selection of learning resources.
- Equal Opportunity Employer
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition and need us to make reasonable adjustments, please let us know by emailing us.
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Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Executive Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitie Cleaning & Hygiene Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitie Cleaning & Hygiene Services
Don't be shy about reaching out to Mitie Cleaning & Hygiene Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Executive Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitie Cleaning & Hygiene Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
