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For Companies At a Glance
- Tasks: Lead a team to provide top-notch security services for prestigious clients.
- Company: Join Mitie, a leader in the security industry with a focus on growth and development.
- Benefits: Enjoy flexible benefits, personal development opportunities, and wellness programmes.
- Why this job: Make a real impact in security while advancing your career in a dynamic environment.
- Qualifications: Previous security experience and SIA licence required; strong communication skills essential.
- Other info: Full PPE and uniform provided, plus comprehensive training for continuous self-development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for experienced, driven, enthusiastic Security professionals with the desire to learn. This role would suit an applicant with a desire to progress in the ever-evolving security industry by gaining exposure & experience across a variety of prestigious client base, including Government contracts. To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties and Responsibilities
- Operations – Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions, familiarising oneself with changes and suggesting amendments to improve or enhance the current level of service.
- Licensing and training – be compliant with Industry and Statutory Legislation (front-line licence in Security Guarding or Door Supervision). The Customer requires a CCTV PSS SIA Licence. Additional courses may be contractually required and must be worn/held as applicable.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment and take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative; involve others if a situation appears to become threatening.
- Maintain professional conduct in challenging situations and with customers.
- Complete an accurate, detailed notebook entry after any incident for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the AI's.
- Call emergency services and Communications Centre to report incidents.
What we are looking for
- Previous Security Experience
- SIA License
- Be able to work on own initiative
- Ability to go above and beyond to support the client
- Excellent Communication Skills Are Required Both Written And Verbal
- Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Additional Information
- Full Personal Protective Equipment will be supplied including weather protection.
- Uniform will be provided.
- A DBS will be completed as part of the screening process.
- A social media check may be undertaken.
- All necessary training will be provided.
Benefits and About Mitie
Mitie is a great place to work. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle, including:
- Personal development opportunities – includes apprenticeships
- Cycle to work
- Life Assurance
- Pension
- Salary Finance – including advice, loans, consolidation of loans and advance
- Share schemes – including Free Shares and SAYE
- Free Virtual GP
- Free flu vaccinations
- Employee Assistance Programme (EAP)
- Discounted Gym membership
- Employee & Partner discounts within High Street Retailers and Supermarkets
- Wellness programmes
- Flexible benefits platform
- Choices to tailor benefits (dental insurance, dining cards, technology purchases, etc.)
- Access to MiDeals for high street discounts and a cycle-to-work scheme
- Life cover (greater of annual salary or £10,000 minimum), save-as-you-earn scheme, and Mitie Matching Share Plan
Join our Mitie Team. Together our diversity makes us stronger.
ERT Team Leader employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERT Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for an ERT Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the latest security protocols and legislation. Show that you're not just experienced but also eager to learn and adapt to the ever-evolving security landscape.
✨Tip Number 3
When you get an interview, be ready to discuss specific examples of how you've gone above and beyond in previous roles. Highlight your communication skills and ability to work independently, as these are key traits for the ERT Team Leader position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mitie team and ready to take on the challenges ahead.
We think you need these skills to ace ERT Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ERT Team Leader role. Highlight your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the security industry and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) relevant to the role. Familiarise yourself with any recent changes and think about how you could suggest improvements. This shows your proactive approach and commitment to delivering top-notch service.
✨Showcase Your Security Knowledge
Brush up on your knowledge of the Health and Safety at Work Act, as well as relevant Criminal and Civil Law. Be prepared to discuss how these laws apply to the role and how you would ensure compliance on-site. This will demonstrate your expertise and readiness for the responsibilities of an ERT Team Leader.
✨Demonstrate Excellent Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Think of examples from your past experience where effective communication made a difference, especially in challenging situations. This will help you stand out as a candidate who can maintain professionalism under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life security challenges. Prepare by thinking through potential situations you might face on the job and how you would respond. This will show your problem-solving skills and readiness to take initiative when it matters most.
