At a Glance
- Tasks: Coordinate operations, manage communications, and support engineers in a dynamic environment.
- Company: Join Morgan Fire Protection Ltd, part of Marlowe Fire and Security Group.
- Benefits: Enjoy flexible working, financial wellbeing support, and recognition rewards.
- Other info: Inclusive recruitment process with adjustments available for applicants with disabilities.
- Why this job: Be a key player in ensuring safety and service excellence while developing your skills.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 € per year.
Morgan Fire Protection Ltd, a specialist business within Marlowe Fire and Security Group, is seeking a highly organised and proactive administrator to join our growing team. This is a key role within the business, supporting the smooth coordination of operations and ensuring excellent service delivery to our clients and engineers.
Location: Office based in Nazeing with the potential for hybrid working once full training has been received.
Key Responsibilities- Manage incoming communications, including emails from customers and field engineers.
- Accurately log and update service requests on our CRM system (CASH).
- Schedule and assign jobs to engineers, ensuring efficient planning and resource allocation.
- Prepare and issue quotations in a timely manner.
- Handle general telephone enquiries, providing a professional and helpful first point of contact.
- Carry out a range of administrative duties to support the wider team.
- Respond to engineer queries, offering support and guidance where required.
- Close completed jobs and assist with billing processes.
- Coordinate work with subcontractors, including issuing jobs and following up on outstanding tasks.
- Highly accurate and efficient typing skills, with exceptional attention to detail.
- Strong written and verbal communication skills, with the ability to engage professionally at all levels.
- Advanced proficiency in Microsoft Office applications, with the ability to produce high-quality work.
- Excellent organisational and time management skills, with a proven ability to prioritise and manage multiple tasks effectively.
- Resilient and adaptable, with the ability to perform well under pressure in a fast-paced and dynamic environment.
We offer a range of benefits to support you in your role. Our market-leading offering includes a virtual GP, financial wellbeing assistance through our Salary Finance scheme (e.g., access 50% of earned pay before payday for a small fee), options to purchase up to five extra days’ holiday, critical illness insurance, dental treatment, technology products, high street discounts through the MiDeals platform, a cycle-to-work scheme, life cover up to four times your salary, enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award staff with Mitie Stars as recognition for hard work, with monthly cash prizes and a chance to win a top prize of £10,000 at year’s end.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Fire Risk Assessment Administrator in Epping employer: Mitie Cleaning & Hygiene Services
Morgan Fire Protection Ltd is an exceptional employer that prioritises employee well-being and professional growth. Located in Nazeing, our supportive work culture fosters collaboration and efficiency, while offering a comprehensive benefits package that includes flexible working options, financial wellness support, and recognition programmes. Join us to be part of a dynamic team where your contributions are valued and rewarded.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire Risk Assessment Administrator in Epping
✨Tip Number 1
Network like a pro! Reach out to people in the fire protection industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for administrative roles. Practice your responses, focusing on your organisational skills and how you handle pressure. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! If you’ve got experience with CRM systems or Microsoft Office, be ready to discuss specific examples of how you’ve used them effectively. This will help us see how you can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Fire Risk Assessment Administrator in Epping
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Fire Risk Assessment Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We want to see how you can juggle responsibilities like a pro!
Communicate Clearly:Strong written communication is essential for this role. When crafting your application, use clear and concise language. We’re looking for someone who can engage professionally at all levels, so let your personality shine through while keeping it professional!
Detail is Everything:Attention to detail is crucial in our line of work. Ensure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the quality we strive for at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Fire Risk Assessment Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing communications and scheduling jobs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially under pressure.
✨Brush Up on Your Tech Skills
As you'll be using Microsoft Office and a CRM system (CASH), it’s crucial to showcase your proficiency in these tools. Consider doing a quick refresher on any relevant software before the interview, and be prepared to discuss how you've used technology to improve efficiency in previous roles.
✨Practice Your Communication Style
Strong written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios, like handling customer enquiries or responding to engineer queries, to feel more confident during the actual interview.
