Emergency Response Team Officer (Fire & Security)
Emergency Response Team Officer (Fire & Security)

Emergency Response Team Officer (Fire & Security)

Full-Time 31300 - 32600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team responding to emergencies and ensuring safety.
  • Company: Mitie, a leading facilities management company with a focus on community.
  • Benefits: Competitive salary, extensive training, flexible benefits, and wellbeing support.
  • Why this job: Make a real difference while developing valuable skills in emergency response.
  • Qualifications: SIA licence, clean driving record, and a positive attitude required.
  • Other info: Opportunities for career growth and recognition through Mitie Stars programme.

The predicted salary is between 31300 - 32600 £ per year.

Location: Goodwood

Pay Rate: £31,300.00 per annum rising to £32,600.00 from 1st April 2026.

Hours: 12-hour shifts (days/nights/weekends), average 42 hours per week plus overtime opportunities.

Overview

This Emergency Response Team role is a multi-skilled position combining security, fire response, and first aid responsibilities. It offers specialist emergency response training, recognised qualifications, and development opportunities across security, fire and rescue sectors.

Training

  • Exceptional Training – Provided by Mitie. Successful applicants will complete a full training package funded by Mitie.
  • Training includes:
  • First Response Emergency Care (FREC 3) – 5 days
  • Medical Gases (Oxygen and Entonox) – 2 days (or integrated within FREC 3)
  • Basic Fire Training – 2 days
  • Breathing Apparatus Training – 5 days

From day one, you will be part of a professional response team equipped with the knowledge and confidence to handle critical incidents and protect people, property, and the environment.

Why Join Mitie?

Benefits include a comprehensive package and ongoing development opportunities. Our benefits include:

  • Core Benefits
  • Discounts and Holidays
  • Pensions, Life Cover, and Private Medical cover
  • Virtual GP and other wellbeing options
  • Cycle to Work Scheme and other voluntary benefits
  • Recognition and Wellbeing programs (Mitie Stars, Long Service Awards, Employee Assistance Programme)
  • On-site benefits (free parking, subsidised restaurant, tea/coffee, full PPE and uniforms)
  • Continuous learning and development opportunities

Your Role

Responsibilities

  • Provide a visible and proactive security presence
  • Respond quickly and effectively to fires, first aid incidents, and environmental emergencies
  • Maintain and inspect emergency equipment to operational standards
  • Conduct internal and external patrols, searches, and incident reporting
  • Support compliance with health, safety, and security policies

What We're Looking For

We’re seeking motivated, professional individuals who are ready to take on a challenging and rewarding role.

Essential Requirements

  • Full, clean UK driving licence
  • Valid SIA front line licence (fully funded)
  • Ability to pass a medical and fitness test (including suitability for breathing apparatus)
  • Professional appearance and positive attitude
  • Willingness to work shifts including days, nights, and weekends
  • Ability to pass security vetting and random drug/alcohol testing
  • Basic/intermediate IT skills

Desirable

  • FREC 3 medical qualification (if already held)

Note: due to breathing apparatus requirements, candidates must remain clean-shaven or maintain a tightly trimmed goatee-style beard to ensure equipment compatibility.

Take the Next Step in Your Career

If you have an SIA licence, a clean driving record, and the ambition to develop your skills through first-class training and experience, this is the ideal opportunity to advance your career.

Apply today to join Mitie’s Emergency Response Team and make a real difference in a role where every day counts. Our market-leading flexible benefits scheme provides benefits that suit your lifestyle. A virtual GP is available for you and members of your household. Salary Finance offers financial wellbeing assistance and the option to access earned pay. Choices (flexible benefit platform) allows you to tailor benefits, including dental insurance, dining cards, tech purchases, and more. MiDeals provides access to high-street discounts, and a cycle-to-work scheme. Life cover is provided, plus a save-as-you-earn scheme and a Mitie Matching Share Plan. We also award Mitie Stars recognition with monthly prizes and a yearly top prize of up to £10,000. We are committed to inclusive recruitment and can make reasonable adjustments during the process if needed.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company with clients ranging from household names in banking and government to hospitals and schools.

Join our Mitie Team

Emergency Response Team Officer (Fire & Security) employer: Mitie Cleaning & Hygiene Services

Mitie is an exceptional employer that prioritises the growth and development of its employees, offering industry-leading training and a comprehensive benefits package. Located in Goodwood, our Emergency Response Team Officers enjoy a supportive work culture with opportunities for continuous learning, flexible benefits tailored to individual lifestyles, and recognition programs that celebrate employee contributions. Join us to make a meaningful impact while advancing your career in a dynamic and rewarding environment.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Emergency Response Team Officer (Fire & Security)

✨Tip Number 1

Get to know the company! Research Mitie and understand their values, mission, and the specifics of the Emergency Response Team role. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Mitie. Personal connections can often give you an edge in the hiring process.

✨Tip Number 3

Prepare for situational questions! As an Emergency Response Team Officer, you'll need to demonstrate your ability to handle emergencies. Think of examples from your past where you've successfully managed a crisis or worked under pressure, and be ready to share those stories.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Mitie team.

We think you need these skills to ace Emergency Response Team Officer (Fire & Security)

Emergency Response Skills
First Aid Certification (FREC 3)
Fire Safety Training
Breathing Apparatus Training
Security Awareness
Health and Safety Compliance
Incident Reporting
Patrol and Surveillance Skills
Communication Skills
Problem-Solving Skills
IT Skills
Teamwork
Adaptability
Professional Appearance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Emergency Response Team Officer role. Highlight any relevant training or qualifications, especially in fire safety or first aid, to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Mitie and how your background makes you a great fit for the team. Keep it concise but impactful!

Showcase Your Availability: Since this role involves shifts, be clear about your availability in your application. Let us know if you're flexible with days, nights, and weekends – it’ll help us see you as a strong candidate!

Apply Through Our Website: We encourage you to apply directly through our website for the best experience. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the details you need there!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Emergency Response Team Officer. Familiarise yourself with the key skills required, such as fire response, first aid, and security protocols. This will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Showcase Relevant Experience

Think about any past experiences that relate to emergency response, security, or first aid. Be ready to share specific examples of how you've handled critical situations or worked as part of a team. This will highlight your suitability for the role and show that you can handle the challenges it presents.

✨Prepare for Practical Scenarios

Given the nature of the job, you might be asked to respond to hypothetical emergency scenarios during the interview. Practice how you would react in these situations, focusing on your decision-making process and ability to stay calm under pressure. This will demonstrate your readiness for the role.

✨Dress the Part

Make sure to present yourself professionally for the interview. A clean and tidy appearance is crucial, especially since the role requires a professional image. Remember, first impressions count, so dress appropriately to reflect the seriousness of the position you're applying for.

Emergency Response Team Officer (Fire & Security)
Mitie Cleaning & Hygiene Services

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