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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leading security provider with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible benefits, and opportunities for career growth.
- Other info: Paid breaks, comprehensive training, and access to exclusive discounts.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 14 - 15 £ per hour.
Pay rate: £14.75
Shifts: Various Shifts (to be discussed at interview)
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Requirements
- It is preferable that you hold a current SIA licence or SIA Certificates (training for a licence can be provided in some circumstances).
- It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Responsibilities
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
- Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household.
- You can access financial wellbeing assistance through Salary Finance, with options such as earned pay advances and loans.
- When you join us, you’ll receive a link to our flexible benefits platform, Choices, to customise benefits (e.g., dental insurance, dining cards, coffee clubs, technology products).
- We provide access to high street discounts through MiDeals and offer a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000.
- We also offer save-as-you-earn and a Mitie Matching Share Plan.
- We award Mitie Stars as recognition, with monthly prizes and a potential annual top prize of £10,000.
Our success starts with our people. We offer a diverse range of training and development resources. We are committed to an inclusive recruitment process. If you require reasonable adjustments during the recruitment process due to disability or long-term conditions, please let us know. Since 1987, Mitie has 80,000 employees globally and serves clients across banking, government sites, hospitals and schools.
Relief Retail Security Officer in Edinburgh employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to create a safe environment, as these are key for the Relief Retail Security Officer role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Relief Retail Security Officer in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create a safe and welcoming environment for our customers.
Be Clear About Your Experience: Make sure to detail your employment and education history clearly. Remember, we need a full 5-year checkable history, so don’t leave anything out that could help us understand your background.
Tailor Your Application: Take a moment to tailor your application to the role of Relief Retail Security Officer. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with customer service expectations, crime prevention strategies, and how to effectively use CCTV systems. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to this position. Highlight any experience you have in security, customer service, or working with law enforcement. Be ready to explain how your background makes you a great fit for Mitie's team.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, and opportunities for progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though you might be applying for a security role, first impressions matter. Dress smartly and professionally for your interview. It reflects your seriousness about the position and sets a positive tone for the conversation.