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- Tasks: Protect people and property while ensuring safety and compliance on-site.
- Company: Join the BBC, a leading media organisation with a commitment to security.
- Benefits: Flexible benefits, virtual GP access, discounts, and financial wellbeing support.
- Other info: Inclusive recruitment process with diverse training opportunities.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and a valid SIA Licence required.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Responsibilities
- Ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the Assignment Instructions, familiarise oneself with changes and suggest amendments that improve the level of service.
- Obtain and wear a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA Licence; renew your licence 16 weeks before expiry and complete any additional contractually required courses.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work systematically, methodically and in an orderly manner.
- Complete an accurate, detailed notebook entry promptly after any incident for use in the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the client, ensuring check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions.
- Call emergency services and the Communication Centre to report all incidents.
Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
Training & Development
- Fully and satisfactorily complete all required competency training.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
Qualifications
- Previous security experience.
- Valid SIA Licence.
- SC Clearance desirable.
Benefits
- Flexible benefits scheme, including dental insurance, dining cards, coffee clubs, and technology purchases.
- Virtual GP access for you and household members.
- Financial wellbeing assistance through a Salary Finance scheme, including partial earned pay advance and competitive loans.
- Access to high‑street discounts via the MiDeals platform and a cycle‑to‑work scheme.
- Life cover of the greater of your equivalent annual salary or a minimum of £10,000.
- Save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
- Recognition through Mitie Stars with monthly cash prizes and a potential top prize of £10,000.
- Diverse training and development opportunities via a wide range of learning resources.
Equal Opportunity / Reasonable Accommodation
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need any reasonable adjustments, changes or a different approach during the recruitment process, please let us know.
Security Support Officer in Dumbarton employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Officer in Dumbarton
✨Tip Number 1
Get to know the company! Research BBC Scotland and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various security scenarios. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Security Support Officer in Dumbarton
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Security Support Officer does. Check out the job description and highlight key responsibilities and skills. This will help us see that you’re a great fit!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the specific requirements of the role. Use keywords from the job description to show us you’ve done your homework and are genuinely interested.
Showcase Your Experience: Highlight any relevant security experience you have, especially if it involves compliance with policies or handling incidents. We want to know how your past roles have prepared you for this position, so be specific!
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the Assignment Instructions (AI's) for the Security Support Officer role. Familiarise yourself with the key responsibilities and any recent changes. This will show your potential employer that you're proactive and ready to take on the role.
✨Demonstrate Your Compliance Knowledge
Be prepared to discuss how you ensure compliance with legal and regulatory requirements in your previous roles. Highlight any specific experiences where you followed policies or dealt with safety hazards. This will demonstrate your commitment to maintaining a safe environment.
✨Showcase Your Training Commitment
Talk about any relevant training you've completed, especially related to security or health and safety. Mention your willingness to undertake additional training as required. This shows that you're dedicated to continuous self-development, which is crucial for this position.
✨Stay Calm Under Pressure
Prepare examples of how you've handled challenging situations in the past. The interviewer will want to know how you maintain professionalism when faced with difficult customers or emergencies. Share specific instances where your calmness made a difference.