At a Glance
- Tasks: Ensure a safe shopping experience while providing top-notch customer service.
- Company: Join Mitie, a supportive and inclusive workplace that values you.
- Benefits: Earn £13.23 per hour with paid breaks, generous leave, and pension schemes.
- Other info: Flexible shifts, career progression, and retail discounts available.
- Why this job: Be the calm presence that makes shopping enjoyable for everyone.
- Qualifications: SIA licence required or willingness to train; customer-focused attitude essential.
The predicted salary is between 13.23 - 13.23 £ per hour.
£13.23 per hour + Paid Lunch Break. Looking for a role where you are valued, supported and paid for every minute you're on shift – even your breaks.
About The Role
We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.
What You'll Be Doing
- Providing a visible, reassuring presence on the shop floor
- Delivering outstanding customer service at all times
- Deterring theft, anti‑social behaviour and public order offences
- Carrying out regular store patrols
- Operating CCTV systems to reduce crime and stock loss
- Working closely with store management teams
- Supporting partnerships with Police and local crime networks
- Using Body Worn CCTV to enhance safety for everyone onsite
What You'll Need
- A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
- A full 5‑year checkable employment or education history (this is essential for vetting)
- A proactive, professional and customer‑focused approach
Why Join Mitie?
- £13.23 per hour + Paid Lunch Break (so you earn more for your time)
- Guaranteed contracted hours, giving you stability, certainty and peace of mind
- Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
- Pension schemes to help you plan and build for your future
- Uniform provided, so you have everything you need to feel confident from day one
- SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license)
- Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
- Retail discounts, financial services and reward schemes to help your money go further
- Online GP access for you and your family, giving you quick, convenient support when you need it
- Apprenticeships and real career progression opportunities, so this can be the start of something bigger
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need any reasonable adjustments during the recruitment process, please let us know.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Dorking
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Relief Retail Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
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Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Relief Retail Security Officer candidates.
✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Relief Retail Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Relief Retail Security Officer in Dorking
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
