At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy paid breaks, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in an inclusive workplace.
- Why this job: Make a real difference by protecting customers and colleagues in a dynamic retail setting.
- Qualifications: Current SIA licence or willingness to train; strong customer service skills.
The predicted salary is between 26400 - 30000 £ per year.
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications:
- Current SIA licence or SIA Certificates (training for a licence may be provided in some circumstances)
- Full 5‑year checkable employment/education history; failure to provide may result in offer withdrawal or termination of employment.
Responsibilities:
- Deliver industry‑leading customer service
- Deterrence of violence and public order offences
- Conduct patrols of the store
- Utilise CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with Police and crime partnerships where required to foster partnership and support reduction of crime in store
- Wear Body‑Worn CCTV to support reduction of crime and increase colleague and customer safety
Benefits:
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA re‑licencing programme
- Comprehensive induction and training programme
- Access to employee benefits such as financial services, retail discounts, reward schemes, and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments, please let us know.
Retail Security Officer. in Dorchester employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training and apprenticeship schemes, employees are empowered to grow within the company while enjoying a supportive work culture that values inclusivity and teamwork. Located in a dynamic retail environment, Mitie offers competitive benefits such as paid breaks, pension schemes, and access to various employee perks, making it a rewarding place to build a career in retail security.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
