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- Tasks: Deter theft, identify offenders, and support crime prevention in retail.
- Company: Join Mitie, a leading facilities management company with a strong team culture.
- Benefits: Competitive pay, flexible benefits, virtual GP, and financial wellbeing assistance.
- Why this job: Make a real impact in a professional environment while enjoying variety and responsibility.
- Qualifications: Strong observational skills, customer service experience, and SIA licence preferred.
- Other info: Opportunities for training, development, and recognition through Mitie Stars.
The predicted salary is between 11 - 16 £ per hour.
Hours: 09:00–19:00 (50 hours per week, Tuesday to Saturday)
Pay rate: £13.30 per hour
Location: Doncaster and surrounding areas
Requirements: Full UK driving licence and access to your own vehicle
Our client is one of the UK's leading high-street retailers, and they are looking for a proactive and professional Store Detective to support loss prevention across their regional store network. This is a vital role within the business, helping to deter theft, identify offenders, and support the successful apprehension and prosecution of those involved in criminal activity.
Responsibilities
- Observe, deter, and where necessary, detain individuals involved in criminal activity
- Work closely with local police forces and crime prevention partners to stay informed of regional crime trends
- Build strong local networks to identify and disrupt organised retail crime
- Accurately record and report incidents in a timely manner
- Attend court when required to provide evidence
- Maintain stationery cupboards and ensure stock levels are correct
- Report building and maintenance issues and follow through to resolution
- Support space utilisation data by carrying out regular audits
What We’re Looking For
- A highly adaptable individual who can thrive in a fast-paced environment
- Calm under pressure with the ability to respond confidently to challenging situations
- Experience in a customer-facing role with strong customer service skills
- Excellent written and verbal communication skills (GCSE English or equivalent preferred)
- Proactive, self-motivated, and forward-thinking with a strong work ethic
- Confident, approachable, and keen to be part of a supportive, established team
- SIA licence is essential (store detective experience is highly desirable)
- Strong observational skills and sound decision-making ability
- Confidence to challenge individuals when required
- Comfortable using CCTV, electronic tagging, and modern surveillance systems
This is a rewarding role for someone who enjoys responsibility, variety, and making a real impact within a professional retail environment. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, and we offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices, to customise your benefits. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more. We also provide MiDeals discounts, a cycle-to-work scheme, life cover, save-as-you-earn and a Mitie Matching Share Plan. We award employees with Mitie Stars as recognition for hard work, with monthly cash prizes and an annual top prize of £10,000. We offer diverse training and development through a wide selection of resources. We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across various sectors. Join our Mitie Team. Together our diversity makes us stronger.
Store Detective in Doncaster employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective in Doncaster
✨Tip Number 1
Network like a pro! Connect with people in the retail and security sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to loss prevention and customer service. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your observational skills! During interviews, share specific examples of how you've successfully identified and dealt with theft or suspicious behaviour in past roles. This will demonstrate your fit for the Store Detective position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Detective in Doncaster
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your customer service experience and any relevant skills in your application. We want to see how you can bring your unique strengths to the Store Detective role!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Store Detective position by mentioning specific responsibilities from the job description. Show us why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Store Detective. Familiarise yourself with loss prevention strategies and the importance of building local networks to combat retail crime. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and potentially challenging individuals, be prepared to discuss your experience in customer-facing roles. Highlight specific examples where you've successfully handled difficult situations or provided excellent service, as this will show your ability to remain calm under pressure.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your decision-making and observational skills. Think about past experiences where you had to make quick decisions or observe suspicious behaviour. Practising these scenarios can help you articulate your thought process during the interview.
✨Dress Professionally and Be Approachable
First impressions matter! Dress smartly for the interview to convey professionalism. Additionally, practice being approachable and confident in your body language. A friendly demeanour can go a long way in making a positive impression on your interviewers.
