Domestic Assistant

Domestic Assistant

Dudley Full-Time No home office possible
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At a Glance

  • Tasks: Deliver top-notch cleaning services in a healthcare setting and ensure high standards.
  • Company: Join Mitie, a leading facilities management company with a diverse team.
  • Benefits: Enjoy flexible benefits, virtual GP services, and access to earned pay before payday.
  • Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
  • Qualifications: Cleaning experience preferred, but training is available for the right candidate.
  • Other info: Be part of a dynamic team with opportunities for recognition and career growth.

Better places, thriving communities.

Domestic Assistant

Job Title: Domestic Assistant

Hourly Rate: £12.21

Contract: Permanent

Type of Employment: Bank

Hours: Bank – Zero Hours – Must be available to work Saturday / Sunday 14:00 – 22:00 / 13:30 – 19:30

Location: Russells Hall Hospital, Pensnett Road, Dudley DY1 2HQ

Responsibilities

  • Deliver routine, planned, and periodic cleaning for a Mitie customer, ensuring high standard service delivery and meeting all SLA agreements while following cleaning schedules.
  • Maintain the hospital’s reputation for high‑quality soft services, seeking opportunities to enhance this further.
  • Build positive relationships with all customers, providing excellent service and continuously improving expectations.
  • Adhere to all Mitie Quality, Safety, Health, and Environmental policies and procedures.
  • Work independently when appropriate, be reliable and hardworking, maintain a professional attitude, and collaborate with the team towards continuous improvement.
  • Possess full working knowledge of all cleaning equipment, materials, and approved chemicals used by Mitie. Training available for suitable candidates.

Benefits

We offer a flexible lifestyle benefits platform, Choices, allowing you to customise benefits such as extra holiday days, critical illness insurance, dental treatment, technology products, high‑street discounts, gym access, cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.

Employees are recognized with Mitie Stars, featuring monthly cash prizes and an annual top prize of £10,000.

We provide a virtual GP for you and your household, and a Salary Finance scheme that can offer you up to 50% of earned pay before payday for a small fee, plus competitive loans.

We provide diverse training and development opportunities to progress your career within the company.

Since 1987, Mitie\’s 68,000 employees have maintained companies globally. We are the UK’s leading facilities management and professional services company, serving clients in banking, government sites, hospitals, and schools.

Equal Opportunity and Accessibility

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.

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Domestic Assistant employer: Mitie Cleaning & Hygiene Services

Mitie Cleaning & Hygiene Services is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible benefits tailored to your lifestyle, opportunities for recognition through the Mitie Stars programme, and a commitment to inclusivity, working as a Domestic Assistant at Dudley Hospitals means being part of a dedicated team that strives for excellence in healthcare services.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Domestic Assistant

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Domestic Assistant role.

✨Tip Number 2

Prepare for the interview by researching Mitie and their values. Understand their commitment to quality and customer service, and think of examples from your past experiences that showcase your reliability and teamwork.

✨Tip Number 3

Dress the part! First impressions matter, especially in a professional setting like a hospital. Make sure you look tidy and presentable when you show up for your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mitie team and ready to contribute to their high standards.

We think you need these skills to ace Domestic Assistant

Cleaning Experience
Attention to Detail
Customer Service Skills
Ability to Work to a Schedule
Team Player
Initiative
Reliability
Professional Attitude
Knowledge of Cleaning Equipment
Knowledge of Cleaning Materials and Chemicals
Adherence to Health and Safety Policies
Continuous Improvement Mindset
Communication Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills for the Domestic Assistant role. We want to see how your background aligns with our needs at Mitie, so don’t hold back on showcasing your cleaning expertise!

Show Your Customer Service Skills: Since delivering excellent customer service is key, include examples of how you've built positive relationships in previous roles. We love seeing candidates who understand the importance of a friendly and professional attitude!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us quickly see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Domestic Assistant position. We can’t wait to hear from you!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Know Your Cleaning Standards

Familiarise yourself with the cleaning standards and procedures that Mitie adheres to. Be ready to discuss how you can maintain high-quality service delivery and meet SLA agreements during your interview.

✨Showcase Your Customer Service Skills

Since building positive relationships is key, think of examples where you've delivered excellent customer service in previous roles. Highlight how you can contribute to a positive environment in the hospital setting.

✨Demonstrate Initiative and Reliability

Prepare to talk about times when you've taken the initiative or gone above and beyond in your work. Mitie values reliability, so share experiences that showcase your hardworking attitude and ability to work independently.

✨Ask About Training Opportunities

Since training can be provided, express your eagerness to learn and improve. Ask about the specific training programmes available for new hires, showing that you're committed to continuous improvement in service delivery.

Domestic Assistant
Mitie Cleaning & Hygiene Services
Location: Dudley
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