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- Tasks: Ensure the safety and welfare of detained immigration residents at Gatwick Airport.
- Company: Join Mitie, a leading facilities management company with a diverse and inclusive culture.
- Benefits: Enjoy structured shifts, career growth, free parking, and comprehensive training.
- Why this job: Make a real difference while gaining valuable experience in a dynamic environment.
- Qualifications: Must be a UK citizen or eligible Commonwealth/EEA citizen with a valid driving licence.
- Other info: Receive a fully paid 4-week training course and ongoing mentoring for career progression.
The predicted salary is between 32635 - 36500 £ per year.
Better places, thriving communities. Detainee Custody Officer – Gatwick DCO Airport Based.
Salary £32,635.00 based on 42 hours per week.
As a Detention Custody Officer, you will be responsible for the safety, welfare, and security of detained immigration residents in every aspect, ensuring compliance with immigration procedures and maintaining a professional and respectful environment while upholding all legal and operational standards.
What you’ll be doing:
- Escort and transport immigration residents within the UK.
- Drive a small minibus-sized vehicle and ensure the safe transportation of those in your care.
- Maintain high security and safety standards while treating residents with dignity and respect.
- Provide care to immigration residents in a fixed location and maintain security and safety standards in line with procedures.
Essential Requirements:
- Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
- Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted).
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months.
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting.
- Hold a full UK manual driving licence (at least 12 months of experience).
- Have fewer than 7 points on your licence and no driving bans in the last 12 months.
- Be over 21 years of age.
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application Process:
Successful candidates will be invited to an assessment process which includes:
- Interview.
- Capability assessments.
- Full vetting screening.
Benefits and Training:
Training and progression are provided, including a 4-week fully paid training course and ongoing mentoring, leading to an accredited Level 3 Apprenticeship in Detention and Custody. The role includes a range of benefits such as:
- Work-life balance with structured shifts.
- Career growth opportunities including leadership roles.
- Free parking and uniform.
- Comprehensive training and development support.
- Health and wellbeing benefits, pension and life assurance.
- Discounts and lifestyle benefits (various partners) and options for additional holiday days.
About the Employer:
Mitie is a leading facilities management and professional services company with a diverse workforce and a commitment to inclusivity. If you require adjustments during the recruitment process, please let us know by emailing us (details provided on request).
Detention Custody Officer - Gatwick AP employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention Custody Officer - Gatwick AP
✨Tip Number 1
Get to know the company! Research Mitie and their values. When you understand what they stand for, you can tailor your responses in interviews to show how you align with their mission of creating better places and thriving communities.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to the role of a Detention Custody Officer. This will help you feel more confident and articulate when discussing your experience and how it relates to the job.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate your interest and remind them why you’d be a fantastic fit for the team.
We think you need these skills to ace Detention Custody Officer - Gatwick AP
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Detention Custody Officer. We want to see how you can contribute to maintaining safety and respect for detainees.
Showcase Relevant Experience: If you've got experience in security, care, or any related field, make it shine! We love seeing how your background can help us create a safe and respectful environment for immigration residents.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly about the next steps.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as safety standards, compliance with immigration procedures, and how to treat residents with dignity and respect.
✨Showcase Your Driving Skills
Since driving is a crucial part of the role, be prepared to discuss your driving experience. Highlight your full UK manual driving licence and any relevant experience you have with transporting individuals safely. If possible, share examples of how you've maintained safety while driving.
✨Demonstrate Your People Skills
This role requires a high level of interpersonal skills. Be ready to provide examples of how you've handled difficult situations or conflicts in the past. Emphasise your ability to maintain professionalism and respect while ensuring the welfare of those in your care.
✨Prepare for Capability Assessments
The assessment process includes capability assessments, so practice common scenarios you might face as a Detention Custody Officer. Think about how you would respond to various situations, focusing on safety, compliance, and the well-being of detainees.
