At a Glance
- Tasks: Supervise cleaning operations and ensure top-notch customer service.
- Company: Join Mitie, a leading facilities management company with a strong team culture.
- Benefits: Enjoy flexible benefits, career progression, and discounts on lifestyle essentials.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Make a difference in a dynamic environment while developing your skills.
- Qualifications: Basic English communication skills; previous cleaning experience is a plus.
The predicted salary is between 29000 - 30000 £ per year.
Rate of Pay: £13.98 per hour
Contract Type: Permanent, Full Time
Total Weekly Contractual Hours: 37.5
Location: HMRC Regional Centre, 1 Sibbald Walk, Edinburgh, Scotland, EH8 8FT
Responsibilities
- Ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs.
- Build knowledge and understanding of the designated cleaning area, when the work needs to be carried out, and all cleaning equipment and chemicals used on the premises, while following Health and Safety requirements.
- Undertake successfully all training required to deliver the cleaning role.
- Work within a team and also use initiative to complete tasks.
- Build positive and productive working relationships with customers, deliver excellent customer service and seek ways to continuously improve and exceed expectations.
Qualifications & Requirements
- Ability to communicate and read basic English.
- Previous cleaning experience is desirable but not essential.
- Flexible approach to the role.
- Open, honest, self-driven and determined; reliable and hardworking with a professional attitude.
Benefits & Culture
- Market-leading flexible benefits scheme with options relevant to lifestyle needs.
- Access to a virtual GP and family members’ care via the benefits platform.
- Salary Finance scheme with options such as advance pay and loans.
- Choices benefits platform to customise benefits (e.g., dental insurance, dining cards, technology purchases).
- MiDeals discounts with high street retailers, gyms and more; cycle-to-work scheme.
- Life cover, Save-as-you-Earn scheme, and Mitie Matching Share Plan.
- Recognition through Mitie Stars with monthly and annual prize opportunities.
- Career progression through training and development resources.
Equity, Inclusion & Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know. We are open to accommodating needs to support your application.
About Mitie
Since 1987, Mitie has 80,000 employees and is the UK’s leading facilities management and professional services company. Our clients include household names in banking, critical government sites as well as hospitals and schools.
Deputy Cleaning Supervisor/ Reception Supervisor employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With a market-leading flexible benefits scheme, opportunities for career progression, and a commitment to recognising hard work through initiatives like Mitie Stars, employees at the HMRC Regional Centre in Edinburgh can thrive both personally and professionally in a dynamic environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Cleaning Supervisor/ Reception Supervisor
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning and customer service. Think about examples from your past experiences that showcase your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Cleaning Supervisor/ Reception Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Deputy Cleaning Supervisor/Reception Supervisor role. We want to see how you can contribute to our team, so don’t hold back!
Showcase Your Customer Service Skills:Since delivering excellent customer service is key, share examples of how you've built positive relationships in previous roles. We love to see candidates who understand the importance of a friendly and professional attitude.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the communication skills we value in our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Cleaning Equipment
Familiarise yourself with the cleaning equipment and chemicals mentioned in the job description. Being able to discuss how you would maintain them and ensure they are safe for use will show your understanding of the role.
✨Demonstrate Teamwork
Prepare examples of how you've worked effectively within a team in the past. Highlighting your ability to collaborate and support colleagues will resonate well, especially since teamwork is crucial in this position.
✨Customer Service Focus
Think about times when you've delivered excellent customer service. Be ready to share specific instances where you went above and beyond to meet customer needs, as this role requires building positive relationships with clients.
✨Show Your Flexibility
Be prepared to discuss your flexible approach to work. Employers appreciate candidates who can adapt to changing situations, so think of examples where you've successfully adjusted to new challenges or tasks.
