At a Glance
- Tasks: Protect property and people while exceeding performance targets and ensuring safety.
- Company: Join a leading security firm with a commitment to inclusivity and professional growth.
- Benefits: Flexible benefits, including health perks, discounts, and recognition programmes.
- Other info: Ongoing training and career development opportunities available.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Dedicated Relief Officer employer: Mitie Cleaning & Hygiene Services
As a Dedicated Relief Officer with us, you will join a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our flexible benefits scheme, including access to virtual GP services and technology discounts, ensures that you are well taken care of, while our commitment to ongoing training and development empowers you to enhance your skills and advance your career. Located in a vibrant area, we offer a unique opportunity to make a meaningful impact while enjoying a rewarding work environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Relief Officer
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about how your previous experience aligns with the responsibilities listed in the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Check out our website for the latest job openings and apply directly through us. It’s the best way to ensure your application gets noticed, and we’re always looking for dedicated individuals like you to join our team!
We think you need these skills to ace Dedicated Relief Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your previous security experience aligns with the responsibilities listed in the job description. We want to see how you can protect property and people effectively!
Showcase Your Skills:Don’t forget to mention any relevant qualifications, like your SIA licence, and any training you've completed. We love seeing candidates who are committed to ongoing professional development, so let us know about that too!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your key achievements and experiences. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the Assignment Instructions (AI’s) related to the role. Familiarise yourself with how these instructions guide your responsibilities and be ready to discuss how you would follow them in various scenarios.
✨Demonstrate Your Compliance Knowledge
Be prepared to talk about compliance with policies, legal requirements, and industry legislation. Highlight any previous experience you have in maintaining professional conduct in challenging situations, as this will show your understanding of the importance of following protocols.
✨Showcase Your Problem-Solving Skills
Think of examples where you've used common sense and initiative to handle difficult situations. Discuss how you would report health and safety hazards or manage threatening situations, as this demonstrates your ability to think on your feet and prioritise safety.
✨Highlight Your Commitment to Training
Mention any relevant training or certifications you have, especially your SIA licence. Talk about your willingness to engage in ongoing professional development and how you plan to renew your licences ahead of time, showing that you're proactive about your career.
