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For Companies At a Glance
- Tasks: Own performance reporting and develop insightful dashboards to drive decision-making.
- Company: Join Mitie, a leading facilities management company with a focus on innovation.
- Benefits: Flexible working, virtual GP, financial wellbeing support, and lifestyle benefits.
- Why this job: Shape data-driven decisions that enhance service delivery and commercial success.
- Qualifications: Experience in data analytics, strong problem-solving skills, and excellent communication.
- Other info: Diverse training opportunities and a culture that values collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Better places, thriving communities.
Location: Hybrid working, with one day a week in London
What You'll Be Doing
As our Data Performance Manager, you'll take ownership of performance reporting across a diverse operational portfolio—ensuring data is accurate, insightful, and commercially meaningful. You'll develop dashboards, KPIs and analytics that highlight trends, risks, and opportunities, enabling operational and commercial teams to make informed decisions that improve service delivery and financial results. You'll champion data integrity, streamline reporting processes, and work closely with commercial managers, finance teams and operational leaders to ensure performance data aligns with contractual obligations, cost drivers, and revenue targets.
Key Responsibilities
- Lead performance reporting and commercial analytics to support contract profitability and operational efficiency.
- Develop dashboards and KPIs that highlight financial trends, cost drivers, and commercial risks.
- Monitor data quality and implement improvements to strengthen accuracy and commercial insight.
- Partner with commercial and finance teams to support forecasting, budgeting, and performance reviews.
- Provide data-driven recommendations that improve margin, reduce risk, and enhance contract performance.
- Support operational teams in understanding performance drivers and meeting contractual commitments.
- Train and support system users to ensure consistent data standards and commercially aligned reporting.
- Lead continuous improvement initiatives to streamline reporting and enhance commercial transparency.
What We're Looking For
- Strong experience in a data, performance or commercial analytics role within a Facilities Management environment.
- Proven ability to analyse complex datasets and translate them into actionable commercial insight.
- Excellent understanding of performance frameworks, KPIs, financial drivers and operational reporting.
- Confident communicator who can influence stakeholders at all levels, including commercial and finance leads.
- Strong problem-solver with a proactive, improvement-focused mindset.
- Experience with Maximo is highly desirable.
- Highly organised, detail-driven and comfortable managing multiple priorities.
Why join us?
You'll be part of a forward-thinking team where data and commercial insight sit at the heart of decision-making. We offer flexible working, excellent development opportunities, and a culture that values innovation, collaboration and continuous improvement. Your work will directly shape how we deliver for our clients, improve performance, and drive commercial success.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at marie.hyde@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
Data Performance Manager employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Performance Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitie on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Data Performance Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your data analytics skills. Be ready to discuss how you've used KPIs and dashboards in past roles to drive performance. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your communication skills! During interviews, practice explaining complex data insights in simple terms. This will demonstrate your ability to influence stakeholders, which is key for the Data Performance Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Mitie.
We think you need these skills to ace Data Performance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Data Performance Manager role. Highlight your experience in data analytics and performance reporting, and show us how your skills align with our needs.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved performance or driven commercial success in previous roles. We love seeing quantifiable results!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Data Inside Out
As a Data Performance Manager, you'll need to demonstrate your expertise in data analysis. Brush up on your knowledge of performance frameworks, KPIs, and financial drivers. Be ready to discuss how you've previously translated complex datasets into actionable insights.
✨Showcase Your Communication Skills
You'll be influencing stakeholders at various levels, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated data-driven recommendations to commercial and finance teams in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you improved data quality or streamlined reporting processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Maximo
If you have experience with Maximo, great! If not, do some research on it. Understanding how this tool integrates with performance reporting will give you an edge. Mention any similar systems you've worked with to show your adaptability.
