At a Glance
- Tasks: Analyse data to create actionable insights and support decision-making.
- Company: Join a forward-thinking company focused on thriving communities.
- Benefits: Flexible benefits, financial assistance, discounts, and career development opportunities.
- Other info: Inclusive recruitment process with support for diverse needs.
- Why this job: Make a real impact by transforming data into valuable insights.
- Qualifications: Experience in data analysis, advanced Excel skills, and strong communication abilities.
The predicted salary is between 30000 - 40000 € per year.
Better places, thriving communities.
Location: Northampton
Contract: Full Time
Job Objective And Responsibilities
We are seeking a highly skilled and detail-oriented Data and Insight Analyst to join our team. The Data and Insights Coordinator is responsible for supporting the delivery of high-quality, client-focused reporting. This role involves collating, analysing and interpreting data to produce actionable insights. It requires presenting information in a clear and effective manner that demonstrates performance against KPIs, drives operational improvements, and supports targeted data-driven decision-making to maximise return on investment across the client's portfolio.
Key Responsibilities
- Extract, cleanse and integrate data from multiple systems (e.g. incident reporting platforms, workforce systems, financial and client data sources)
- Analyse data to identify trends, patterns and emerging risks
- Ensure data accuracy, consistency and integrity across all reporting outputs
- Design, develop and maintain dashboards and reports for internal stakeholders and clients, highlighting security performance, trends and key risk indicators
- Present performance against agreed KPIs and SLAs in a clear and engaging manner
- Translate complex data into actionable insights to support operational decision-making and continuous improvement
- Continuously enhance reporting to ensure it remains relevant, insightful and adds value to the client and contract performance
- Work closely with operational teams to understand business challenges and align reporting accordingly
Main Duties
- Work as part of the wider contract team, developing a strong understanding of the applications, technology and data critical to contract delivery
- Support the development and maintenance of high-quality data within application databases
- Develop and maintain a suite of Power BI reports and dashboards
- Act as the Subject Matter Expert for Power BI within the contract
- Undertake other duties appropriate to the role, in line with operational requirements and as directed by your line manager
- Ensure processing standards are maintained at a high level, with errors minimised
- Ensure compliance with GDPR, relevant legislation, and company and client quality standards
- Complete ad hoc projects as directed by the retail management team, client, or Head of Sector, delivering to a high standard and within agreed timelines
Person Specification
- Proven experience in a Data Analyst or Insights Analyst role
- Advanced Excel skills including using Power Query to translate data into clear, actionable insights
- Experience with data visualisation tools
- Excellent analytical and report-writing skills, with sharp attention to detail
- Ability to build and maintain effective working relationships, with a strong team ethic
- Excellent written and verbal communication skills
- Experience working in a fast-paced, demanding environment
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines
- A positive attitude and the ability to perform under pressure
Desirable Skills And Experience
- Knowledge of the retail sector and/or experience working within security, retail, facilities management, or similar operational environments
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme, which allows you to access 50% of your earned pay before payday for a small fee, as well as competitive loans. When you join us, we’ll give you access to our flexible lifestyle benefits platform, Choices. You may purchase up to five extra days’ holiday each year, buy critical illness insurance, seek dental treatment, or purchase technology products at an affordable cost. There are many choices available. You also gain access to high-street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform, and we have a cycle-to-work scheme. Life cover of up to four times your salary is available, and we also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award our employees with Mitie Stars as recognition for their hard work, with cash prizes available each month and a chance to scoop a top prize of £10,000 at the end of the year. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at email@example.com.
Data and Insights Analyst employer: Mitie Cleaning & Hygiene Services
Join a forward-thinking company in Northampton that prioritises employee wellbeing and career growth. As a Data and Insights Analyst, you'll benefit from a supportive work culture that values your contributions, offers flexible lifestyle benefits, and provides access to extensive training resources. With a commitment to inclusivity and recognition of hard work through initiatives like Mitie Stars, this is an excellent opportunity for those seeking meaningful and rewarding employment.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Data and Insights Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your data skills. Use real examples from your past work to demonstrate how you’ve turned data into actionable insights.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance of landing that Data and Insights Analyst role. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Data and Insights Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data and Insights Analyst role. Highlight your experience with data analysis, reporting, and any relevant tools like Power BI. We want to see how your skills align with our needs!
Showcase Your Analytical Skills:In your application, don’t just list your skills—demonstrate them! Use examples from your past work where you’ve successfully analysed data and provided actionable insights. This will help us see your potential impact on our team.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point, showing us your communication skills right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Data Tools
Familiarise yourself with Power BI and any other data visualisation tools mentioned in the job description. Be ready to discuss your experience with these tools, including specific projects where you've used them to create impactful reports or dashboards.
✨Showcase Your Analytical Skills
Prepare examples of how you've identified trends and patterns in data in previous roles. Think about how you can translate complex data into actionable insights and be ready to explain your thought process during the interview.
✨Understand the Business Context
Research the company and its operations, especially in the retail sector. Understand their key performance indicators (KPIs) and how your role as a Data and Insights Analyst can contribute to achieving those goals. This will show your genuine interest and alignment with their objectives.
✨Practice Clear Communication
Since presenting data clearly is crucial for this role, practice explaining your past projects and findings in a straightforward manner. Use simple language to describe complex concepts, as this will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
