At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a focus on flexibility and growth.
- Benefits: Enjoy flexible shifts, health perks, discounts, and professional development opportunities.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Retail Security Officer — Flexible Shifts & Impact in Cwmbran employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to protecting our customers' assets while enjoying a flexible work schedule that promotes a healthy work-life balance. Our inclusive work culture prioritises professional development, offering extensive training opportunities and a comprehensive benefits package that includes health and wellness perks, technology discounts, and recognition programmes. Join us in a role where your contributions are valued, and make a meaningful impact in a supportive environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer — Flexible Shifts & Impact in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated your skills in protecting assets and handling challenging situations. Confidence is key!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest security technologies and be ready to discuss how you can use them to meet KPIs and improve service levels. It’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s super easy to keep track of your application status.
We think you need these skills to ace Retail Security Officer — Flexible Shifts & Impact in Cwmbran
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in security. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Qualifications:Don’t forget to mention your valid SIA licence and any other relevant qualifications. If you have SC clearance, make sure to include that too! We love seeing candidates who are fully prepared.
Be Professional and Clear:When writing your application, keep it professional but also clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your experience and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with protecting property, people, and assets, as well as the importance of following Assignment Instructions (AI’s). This will show that you're serious about the role and ready to meet or exceed KPIs.
✨Demonstrate Professional Conduct
Prepare examples of how you've maintained professionalism in challenging situations. The interviewers will want to see that you can handle pressure and interact positively with customers, so think of specific instances where you’ve done this before.
✨Show Your Initiative
Be ready to discuss times when you've used common sense and initiative in your previous roles. Highlight how you’ve involved others in potentially threatening situations, as this is crucial for a Retail Security Officer.
✨Stay Updated on Compliance
Brush up on legal and regulatory requirements relevant to the security industry, including the SIA licence. Being knowledgeable about these aspects will demonstrate your commitment to compliance and ongoing professional development.
