At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a commitment to inclusivity.
- Benefits: Flexible benefits, discounts, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and training.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Retail Relief Security Officer in Cwmbran employer: Mitie Cleaning & Hygiene Services
As a Retail Relief Security Officer, you will join a dynamic team dedicated to protecting our customers' property and assets while enjoying a supportive work culture that prioritises professional development and employee well-being. With a flexible benefits scheme that includes health services, discounts, and recognition programmes, we ensure that our employees feel valued and empowered to grow in their roles. Located in a vibrant area, this position offers unique opportunities to engage with diverse communities while maintaining a commitment to safety and excellence.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Relief Security Officer in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about how you’d handle challenging situations and be ready to share your past experiences. Confidence is key!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technology and be ready to discuss how you can use it to enhance safety and compliance. It’s a great way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Let’s get you that job!
We think you need these skills to ace Retail Relief Security Officer in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your skills match up with the responsibilities listed in the job description.
Showcase Your Professionalism:In your cover letter, emphasise your ability to maintain professional conduct, especially in challenging situations. We value candidates who can handle pressure while keeping a cool head.
Be Detail-Oriented:When filling out your application, pay attention to detail. Mention your experience with incident reporting and compliance with policies, as these are crucial for the role. We love candidates who can provide accurate and thorough information.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Retail Relief Security Officer. Familiarise yourself with the Assignment Instructions (AI’s) and be ready to discuss how you would protect property and people while meeting KPIs. This shows you’re proactive and serious about the role.
✨Demonstrate Professional Conduct
Prepare examples of how you've maintained professionalism in challenging situations. The interviewers will want to see that you can handle pressure and interact positively with customers, so think of specific instances where you’ve done this before.
✨Show Your Knowledge of Compliance
Brush up on relevant policies, legal requirements, and industry legislation, especially regarding SIA licensing and CCTV operations. Being able to discuss these topics confidently will demonstrate your commitment to compliance and safety.
✨Highlight Your Initiative
Think of times when you’ve used common sense and initiative in previous roles. Be prepared to share how you’ve involved others in potentially threatening situations or reported health and safety hazards promptly. This will show your ability to act decisively and responsibly.
