Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support police in custody suites, care for detainees, and assist with rehabilitation.
- Company: Join Mitie, a leading facilities management company with a commitment to diversity.
- Benefits: Competitive salary, flexible benefits, virtual GP, and training opportunities.
- Why this job: Make a real difference in the community while developing your career in criminal justice.
- Qualifications: Empathy, basic IT skills, and a clean driving/criminal record required.
- Other info: Dynamic work environment with opportunities for growth and team support.
The predicted salary is between 27518 - 27518 £ per year.
Better places, thriving communities. Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – from supporting them during custody, completing forensic samples, to working with other agencies to support detainees' rehabilitation.
Previous experience in police/security/armed forces would be beneficial, but we will train you in full on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What You Can Earn
- Salary of £27,518.40 on a 4-shift on (2 days, 2 nights) then 4-shift off pattern.
- Rota's 2 years in advance so you can plan your life. (Averages 42 hours per week).
- These patterns are contractually agreed with the customer: whereas there may be opportunities for a part-time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part-time employees still need to carry out some Night shifts.
- You refer a colleague who successfully joins us? That is £150 each time!
Minimum requirements
- Previous Police/Security/forces experience would be beneficial.
- You will just need a reasonable level of spoken and written English and basic numeracy.
- Competent in IT and using a computer.
- Full valid driving licence.
- Must have RTW in UK, Lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months.
- All candidates are subject to police vetting checks - clean driving/criminal record is essential.
The Role…
The custody suites can be an energetic place to work, with no two shifts the same. While detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well as escorting detainees, making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers, while also having the support of experienced Senior Custody Detention Officers to learn from.
Training
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on full pay. You will then have continued development.
Opportunities For Growth
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Benefits & Inclusion
Our market-leading offering provides benefits that suit your lifestyle, including:
- Virtual GP for you and household.
- Salary Finance with options to access earned pay before payday.
- Flexible lifestyle benefits platform (Choices) with holiday, insurance, and other options.
- MiDeals discounts and cycle-to-work scheme.
- Life cover and enhanced pension contributions.
- Mitie Stars recognition with cash prizes and annual top prize.
- Training and development opportunities across the company.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please email Sara Sanders at sara.sanders@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from banking and government sites to hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
Custody Detention Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officer
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Custody Detention Officer does, especially the empathy and support needed for detainees. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at job fairs. They can give you insider tips about the application process and what it’s really like working in custody suites.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you articulate your thoughts clearly. Focus on how your experiences align with the role's requirements, especially if you have any relevant background in police, security, or armed forces.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Custody Detention Officer
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your understanding of working with vulnerable people. Share any experiences that highlight your empathy and ability to support others, especially in challenging situations.
Highlight Relevant Experience: If you've got any background in police, security, or armed forces, make sure to mention it! Even if you don’t have direct experience, talk about transferable skills that could be beneficial in this role.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and motivations without sifting through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you understand what a Custody Detention Officer does. Familiarise yourself with the responsibilities, such as supporting detainees and working alongside police officers. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Empathy
This role requires a lot of empathy, especially when dealing with vulnerable individuals. Think of examples from your past experiences where you've demonstrated compassion and understanding. Be ready to share these stories during your interview to highlight your suitability for the role.
✨Brush Up on IT Skills
Since you'll be using computers and various programmes, it's essential to demonstrate your IT competence. If you're not already familiar with specific software, consider doing a quick online tutorial or two. Being able to discuss your tech skills will give you an edge over other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and career progression. This shows that you're not just interested in the job but also in how you can grow within the company. Plus, it gives you valuable insights into whether this is the right fit for you.
