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- Tasks: Lead engineering teams to deliver high-quality hard services and optimise systems for efficiency.
- Company: Join a dynamic team at Mitie, committed to excellence in facilities management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on health and safety.
- Why this job: Make a real impact by enhancing service delivery and driving energy-saving initiatives.
- Qualifications: Experience in M&E environments and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Hours: 40 hours a week
Location: Crawley
Job Overview
- Ensure full statutory, mandatory, and contractual compliance
- Lead all hard service disciplines across site
- Support the FM team to deliver high‑quality services to clients and customers
- Strengthen stakeholder relationships and provide FM resilience
- Optimise systems and processes to improve efficiency and reduce energy use
- Develop understanding of contract commercial and delivery frameworks
- Manage PPM and reactive works to meet SLAs and KPIs
- Line manage engineering teams to maximise productivity
- Drive 100% PDA usage through training, auditing, and compliance
- Maintain engineer training matrix and support development and mentoring
- Manage subcontractors in line with contractual requirements
Role Responsibilities
- Manage additional works, including scope agreement, quotations, and delivery
- Review subcontractor RAMS, issue permits, and ensure compliance
- Ensure certification is uploaded to Maximo, SharePoint, and site records
- Proactively engage clients and key stakeholders to maximise satisfaction
- Ensure all works follow Mitie Safe Systems of Work and H&S policies
- Assist with monthly reporting and FM initiatives
- Promote the One Team ethos across service lines
- Lead health & safety ownership, reviews, huddles, and audits
- Enhance service delivery through cross‑functional teamwork
- Build a proactive, customer‑focused hard services delivery model
- Challenge supplier quotations and lead energy‑saving initiatives
- Support quarterly energy performance reviews
- Attend and represent Mitie at client meetings when required
- Escalate technical issues to the Hard Services and Energy Lead
Required Qualifications
- Experience in M&E environments
- Knowledge of mechanical, electrical, and specialist systems
- Experience managing multi‑skilled engineering teams
- Mechanical Engineering qualification
- Water management experience (desirable)
- Strong customer focus and communication skills
- Health & Safety knowledge (IOSH Working Safely)
- Full, clean driving licence and ability to work at heights
- Organised, flexible, and able to manage administrative tasks
- Reliable, professional, and able to work independently or as part of a team
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sadhna Jha at sadhna.jha@mitie.com.
Hard Services Engineering Manager in Crawley employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Engineering Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and facilities management sectors. Attend industry events or join relevant online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in managing engineering teams and delivering high-quality services. Use real examples to demonstrate how you've optimised systems and processes in previous roles.
✨Tip Number 3
Ace the interview! Research the company and come prepared with questions that show your interest in their hard services delivery model. Be ready to discuss how you can enhance service delivery and drive energy-saving initiatives.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, you’ll be in the best position to land that Hard Services Engineering Manager role!
We think you need these skills to ace Hard Services Engineering Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hard Services Engineering Manager role. Highlight your experience in M&E environments and managing engineering teams, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've optimised systems or improved service delivery in previous positions. We love a good story!
Show Off Your Communication Skills: Since strong communication is crucial for this role, make sure your application showcases your ability to engage with clients and stakeholders. Use clear and concise language to demonstrate your professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical systems. Be ready to discuss your experience managing multi-skilled engineering teams and how you've optimised processes in the past. This will show that you’re not just familiar with the technical side, but also understand how to lead effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and improved productivity. Think about times when you’ve driven compliance or enhanced service delivery through teamwork. This is your chance to demonstrate your ability to lead and inspire others.
✨Engage with Stakeholders
Be ready to talk about your experience in building strong relationships with clients and stakeholders. Highlight any initiatives you've led that improved customer satisfaction or energy performance. This shows you understand the importance of communication and collaboration in this role.
✨Health & Safety First
Familiarise yourself with health and safety policies relevant to hard services. Be prepared to discuss how you've implemented safe systems of work in previous roles. This will demonstrate your commitment to maintaining a safe working environment, which is crucial for this position.