Detention Custody Officer - Gatwick AP in Crawley

Detention Custody Officer - Gatwick AP in Crawley

Crawley Full-Time 32635 - 32635 £ / year (est.) No working from home possible
Mitie Cleaning & Hygiene Services

At a Glance

  • Tasks: Ensure the safety and welfare of detained immigration residents while maintaining a respectful environment.
  • Company: Join a dedicated team at Gatwick Airport focused on security and care.
  • Benefits: Competitive salary, structured shifts, paid training, and career growth opportunities.
  • Other info: Enjoy discounts, free parking, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing valuable skills.
  • Qualifications: Strong communication skills and a calm approach; no prior experience required.

The predicted salary is between 32635 - 32635 £ per year.

Detainee Custody Officer – Gatwick DCO Airport Based

Salary £32,635.00 based on 42 hours per week.

Overview

As a Detention Custody Officer, you will be responsible for the safety, welfare, and security of detained immigration residents, ensuring compliance with immigration procedures and maintaining a professional, respectful environment.

  • Who We're Looking For
  • Strong communication and interpersonal skills
  • A calm and non‑judgemental approach
  • Great problem‑solving abilities
  • The ability to stay composed under pressure
  • What You'll Be Doing
  • In‑Country Escorting DCO – Vehicle Base
  • Escort and transport immigration residents within the UK.
  • Drive a small minibus‑sized vehicle, ensuring safe transportation of those in your care.
  • Maintain high security and safety standards while treating residents with dignity and respect.
  • In‑Country Escorting DCO – Gatwick Airport
  • Provide care to immigration residents in a fixed location.
  • Maintain high security and safety standards while treating residents with dignity and respect.

Work a mix of day and night shifts, covering a 24/7, 365‑day operation.

No Prior Experience Required

Full training and support will be provided. If you have experience handling challenging situations or working with people in distress, that would be a plus.

Training: 4‑week paid training course, followed by 13 months of on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Benefits

  • Structured shifts with up to one year advance planning.
  • Career growth opportunities from Level 3 Apprenticeship towards leadership roles.
  • Free parking and uniform.
  • Paid training course.
  • Access to online GP services.
  • Holiday allowance with option to purchase extra days.
  • Pension and life assurance.
  • Reward & Recognition scheme.
  • Discounts on cinema, online shopping, leisure centre memberships, holidays, health & wellbeing benefits.
  • Blue‑Light discount card available for DCOs.

Essential Requirements

  • UK Citizen, Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
  • Valid UK passport (expired visas in out‑of‑date passports cannot be accepted).
  • Lived in the UK continuously for the past 3 years, with no single absence over 3 months.
  • Passed an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting.
  • Full UK manual driving licence (at least 12 months of experience).
  • Fewer than 7 points on your licence and no driving bans in the last 12 months.
  • Over 21 years of age.
  • #J-18808-Ljbffr
Mitie Cleaning & Hygiene Services

Contact Details:

Mitie Cleaning & Hygiene Services Recruitment Team

We think you need these skills to ace Detention Custody Officer - Gatwick AP in Crawley

Communication Skills
Interpersonal Skills
Problem-Solving Abilities
Calm Under Pressure
Attention to Detail
Safety Awareness
Security Standards Compliance