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- Tasks: Protect M&S stores and deliver outstanding customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family, a leader in facilities management.
- Benefits: Earn £13.58 per hour plus perks like 20% discount and flexible benefits.
- Other info: Enjoy professional growth with continuous training and a diverse work environment.
- Why this job: Make a real impact by safeguarding people and assets with cutting-edge tech.
- Qualifications: Security experience and a valid SIA Licence are essential.
The predicted salary is between 28000 - 29000 £ per year.
Working hours: Various
Candidate must have 5 years trackable working history in the UK. At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
Responsibilities
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £13.58 per hour with benefits such as 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We’re Looking For
- Experience: Security experience essential
- Certification: A valid SIA Licence
- Skills: Excellent customer service and communication, energy, and enthusiasm
Your Role
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
Ready to apply? Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP service and financial wellbeing assistance through our Salary Finance scheme. You can access a portion of earned pay before payday for a small fee. Choices is our flexible benefits platform to customize benefits like dental insurance, dining cards, and other perks. We also provide MiDeals discounts and a cycle-to-work scheme. Life cover is the greater of your annual salary or a minimum of £10,000, and we offer a Save-As-You-Earn scheme and a Mitie Matching Share Plan. We award Mitie Stars as recognition with monthly prizes and a potential annual top prize. Our success comes from our people. We offer a diverse range of training and development opportunities. We are committed to an inclusive recruitment process and can make reasonable adjustments during recruitment if needed. Since 1987, Mitie has 80,000 employees and is a leading facilities management and professional services company in the UK. Join our Mitie Team. Together our diversity makes us stronger.
Security Officer in Cramlington employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Cramlington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&S and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle various situations, especially those that require excellent customer service. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile reporting tools. Mentioning your comfort with technology during the interview can set you apart from other candidates.
✨Tip Number 4
Don’t forget to highlight your commitment to safety and professionalism. Share examples from your past roles where you’ve gone above and beyond to ensure a safe environment. This is key for a role at M&S!
We think you need these skills to ace Security Officer in Cramlington
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5 years of trackable working history in the UK. We want to see how your past roles have prepared you for this position, especially in security and customer service.
Tailor Your Application: Don’t just send a generic application! Use the job description to guide your writing. Mention specific skills like communication and professionalism that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Security Officer role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people at M&S and Mitie!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Security Officer at M&S. Familiarise yourself with their commitment to safety and customer service. Research common security protocols and be ready to discuss how your experience aligns with their values.
✨Showcase Your Customer Service Skills
Since M&S places a high value on outstanding customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations with professionalism.
✨Be Tech-Savvy
With the use of body-worn cameras and mobile devices for reporting, it’s important to demonstrate your comfort with technology. If you have experience using similar tech, mention it! If not, express your willingness to learn and adapt quickly.
✨Stay Calm and Collected
Security roles can be high-pressure, so be prepared to discuss how you remain calm in emergencies. Think of specific scenarios where you’ve had to act quickly and effectively. This will show that you’re ready for the challenges of the job.