At a Glance
- Tasks: Lead continuous improvement initiatives and drive efficiencies in a dynamic environment.
- Company: Join Mitie, a leading facilities management organisation with a commitment to excellence.
- Benefits: Enjoy flexible benefits, wellbeing support, and access to discounts and training opportunities.
- Other info: Inclusive recruitment process with a focus on career development and diversity.
- Why this job: Make a real impact by enhancing services in a high-profile contract.
- Qualifications: Proven experience in continuous improvement and operational excellence methodologies.
The predicted salary is between 50000 - 60000 € per year.
Mitie Limited is a leading facilities management organisation delivering essential services across the UK. We are seeking a highly capable Continuous Improvement Manager to support our Cumbria Consortium CCS framework contract. This role is central to ensuring that our services remain efficient, resilient, and aligned with client expectations and the regulatory standards of the nuclear environment in which we operate.
We are looking for a proactive and commercially minded Continuous Improvement (CI) Manager to join our team supporting a major client in West Cumbria. This is a standalone role where you will work closely with operational teams, stakeholders, and clients to uncover opportunities, challenge ways of working, and deliver real, tangible improvements. You will take full ownership of the CI lifecycle—driving efficiencies, shaping business cases, and delivering measurable value across a complex and high‑profile contract.
Responsibilities- Leading the end-to-end CI process: idea generation, business case development, client presentation, and delivery.
- Building strong relationships with onsite and offsite teams to identify efficiencies, innovation opportunities, and cost savings.
- Creating high‑quality written business cases that clearly articulate benefits and solutions.
- Tracking, prioritising, and delivering approved CI initiatives.
- Acting as a trusted partner to the client and internal stakeholders.
- Proven track record leading continuous improvement or operational excellence initiatives.
- Experience applying Lean, Six Sigma, Kaizen, or similar methodologies in a practical environment.
- Demonstrated success delivering measurable improvements in efficiency, quality, cost, or customer experience.
- Experience facilitating workshops, coaching teams, and influencing cross‑functional stakeholders.
- Background in operations, manufacturing, logistics, service delivery, or a similar process‑driven environment.
- Experience within nuclear, defence, or other highly regulated sectors.
- Lean Six Sigma Black Belt or equivalent advanced CI qualifications.
- Project‑management certification (e.g., PRINCE2, APM, PMP).
- Virtual GP and wellbeing support for you and your household.
- Salary Finance: access earned pay before payday and related financial wellbeing options.
- Flexible lifestyle benefits platform (Choices): options such as extra holiday and other financial protection.
- Access to high street discounts through MiDeals, cycle-to-work scheme, life cover, enhanced pension contributions, save‑as‑you‑earn scheme, and Mitie Matching Share Plan.
- Recognition through Mitie Stars with monthly cash prizes and a potential annual top prize.
- Training and development opportunities across a wide range of resources.
We are committed to an inclusive recruitment process. If you have a disability or long‑term condition and need reasonable adjustments during recruitment, please email Marie Hyde at marie.hyde@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company with clients ranging from household names in banking to critical government sites, hospitals, and schools.
We value diversity and believe it makes us stronger. Progressing your career with Mitie is a priority, supported by a diverse range of training and development opportunities.
Continuous Improvement Manager employer: Mitie Cleaning & Hygiene Services
Mitie Limited is an exceptional employer, offering a dynamic work environment in West Cumbria where innovation and continuous improvement are at the forefront of our operations. With a strong commitment to employee development, we provide extensive training opportunities, flexible benefits, and a supportive culture that values diversity and collaboration. Join us to make a meaningful impact while enjoying a range of perks including wellbeing support, financial options, and recognition for your contributions.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitie or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising your STAR technique. Think of specific examples where you've led continuous improvement initiatives. This will help you showcase your experience effectively and demonstrate how you can add value.
✨Tip Number 3
Show your passion for CI methodologies! Be ready to discuss how you've applied Lean, Six Sigma, or Kaizen in real-life situations. This will highlight your practical knowledge and commitment to driving efficiencies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Mitie team!
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in continuous improvement and operational excellence. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Methodologies:Mention any Lean, Six Sigma, or Kaizen methodologies you've applied in previous roles. We’re keen to see how you’ve used these tools to drive efficiencies and improvements, so give us the details!
Craft a Compelling Business Case:Since creating high-quality business cases is part of the job, include examples of how you've successfully developed and presented business cases in the past. This will demonstrate your ability to articulate benefits and solutions effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your CI Methodologies
Make sure you brush up on Lean, Six Sigma, and Kaizen principles. Be ready to discuss how you've applied these methodologies in real-world scenarios. This will show that you not only understand the theory but can also implement it effectively.
✨Prepare Your Business Cases
Since creating high-quality business cases is a key part of the role, practice articulating the benefits and solutions of your past projects. Use the STAR method (Situation, Task, Action, Result) to structure your examples clearly and concisely.
✨Build Relationships
Think about how you can demonstrate your ability to build strong relationships with teams and stakeholders. Prepare examples of how you've collaborated with others to identify efficiencies or drive improvements in previous roles.
✨Show Your Project Management Skills
Highlight your project management experience, especially if you have certifications like PRINCE2 or PMP. Be ready to discuss how you've managed CI initiatives from start to finish, including tracking progress and delivering results.
