At a Glance
- Tasks: Lead commercial governance for prison contracts and ensure effective contract delivery.
- Company: Mitie Care & Custody, a leader in the justice sector.
- Benefits: 33 days annual leave, free gym access, and health support services.
- Other info: Join a supportive team with ongoing development opportunities.
- Why this job: Make a real impact in the justice sector while developing your career.
- Qualifications: Experience in managing complex contracts and strong stakeholder management skills.
The predicted salary is between 46000 - 52000 £ per year.
Mitie Care & Custody is looking for an experienced Commercial Manager to lead the commercial governance of the Millsike Prison Contract and support other prison contracts across the justice portfolio.
The Role
This role has end‑to‑end responsibility for commercial delivery across the contract lifecycle, with a strong focus on mobilisation, transition into service, and steady‑state performance. You will ensure contracts are mobilised effectively, managed compliantly, and deliver against financial and performance targets. You will play a key role in the mobilisation of new prison contracts, setting up robust commercial processes, controls, and governance arrangements from award onward. Working closely with operational, finance, legal, and mobilisation teams, you will ensure commercial readiness, risk management, and compliance from day one. Acting as a trusted commercial partner to senior stakeholders, clients, and government bodies, you will provide practical commercial insight that supports decision‑making and improves contract performance.
Key Responsibilities
- Lead commercial governance for the Millsike Prison Contract and wider prison portfolio.
- Act as the primary commercial contact, supporting operational teams to deliver compliant, sustainable, and profitable contracts.
- Play a lead commercial role in contract mobilisation, ensuring all commercial and financial arrangements are in place at service commencement.
- Establish and embed effective commercial processes, controls, and governance frameworks.
- Manage the full contract lifecycle, including interpretation, variations, change control, and performance mechanisms.
- Monitor KPIs, payment mechanisms, and service credits, supporting challenge and resolution where required.
- Support financial modelling, budgeting, and forecasting, including mobilisation costs and risks.
- Identify, manage, and escalate commercial and contractual risks in line with governance requirements.
- Lead or support commercial input into negotiations, claims, and disputes.
- Build strong relationships with operational leaders, finance, legal teams, and external stakeholders.
- Provide clear, pragmatic commercial advice to senior management.
- Deliver guidance and training to operational teams to strengthen commercial understanding and compliance.
About You
- Proven experience managing complex contracts, ideally within prison, justice, immigration, or wider public sector environments.
- Strong commercial and financial acumen with the ability to manage risk and optimise performance.
- Confident working closely with operational teams in a regulated environment.
- Able to interpret complex contractual and financial information and provide practical solutions.
- Strong stakeholder management and communication skills.
- Organised, disciplined, and comfortable working in a high‑accountability setting.
Additional Information
Applicants must have resided in the UK for the past five years and have the right to work in the UK. The role requires Enhanced DBS and CTC clearance. This role is exempt from the Rehabilitation of Offenders Act.
Additional Benefits
- Ongoing development and career progression opportunities.
- Supportive and inclusive team environment.
- Health and wellbeing support services.
- 33 days annual leave (inclusive of Bank Holidays).
- Free onsite parking, including EV charging points.
- Free access to onsite gym facilities.
- Free meal during shifts from our subsidised staff canteen.
- Eligibility for a Blue Light Discount Card.
Commercial Manager - Justice Sector employer: Mitie Cleaning & Hygiene Services
Mitie Care & Custody is an exceptional employer, offering a supportive and inclusive team environment that prioritises employee growth and wellbeing. With ongoing development opportunities, generous benefits such as 33 days of annual leave, free onsite gym access, and health support services, employees are empowered to thrive in their roles. The company fosters a culture of collaboration and compliance, making it an ideal place for those seeking meaningful and rewarding careers in the justice sector.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
