Cleaning Manager

Salary starting at £30,000 PA. Permanent, full‑time role, 37.5 hours per week, located at Network Rail, York Campus, Cinder Lane, York, North Yorkshire, England, YO26 4ZD.

You'd be responsible for overseeing cleaning operations at a high‑profile site, ensuring that cleanliness, safety, and hygiene standards are met. You will manage a team, support site management, and ensure smooth day‑to‑day operations.

• Comprehensive responsibility for team management: supervise cleaning staff, manage rotas, handle attendance and sickness records, support recruitment and onboarding of new team members.
• Operational oversight: maintain consistently high cleaning standards, manage planned and reactive cleaning tasks, keep facilities safe, clean, and well‑kept at all times.
• Provide strong communication and leadership, work closely with management and staff, handle customer needs in a professional manner, attend meetings, and produce reports when required.
• Compliance and administrative duties: update policies and procedures, adhere to health and safety requirements, maintain confidentiality.

• Strong leadership or supervisory experience, ideally within cleaning services.
• Good organisational skills, high attention to detail, ability to work under pressure in a fast‑paced environment, resilience, and problem‑solving skills.
• Strong communication skills for interacting with teams and stakeholders.
• Flexible, reliable, proactive, adaptable to changing operational needs.

• Willingness to undergo a basic DBS check and participate in random drug and alcohol testing.
• Prior experience in a supervisory or managerial role.
• Strong IT skills, practical experience using Microsoft Office applications such as Outlook, Teams, Excel.
• Physical fitness and ability to perform an active role.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.