At a Glance
- Tasks: Protect the Waitrose store and provide excellent customer service.
- Company: Join Mitie, a leader in retail security with a supportive culture.
- Benefits: Earn £14.05 per hour with great perks like life assurance and cycle to work.
- Other info: Full training provided, including technology use and ongoing professional development.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and an SIA licence are required.
The predicted salary is between 14 - 14 € per hour.
Guaranteed number of hours per week, permanent location. Location: Christchurch. Pay: £14.05 per hour.
Job Overview: Retail Security Officer role to protect the Waitrose store, its people, and assets by providing security and excellent customer service through Mitie and Waitrose key values. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and provided technology such as body‑worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What We Are Looking For:
- Previous security experience.
- SIA License.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties (Operations):
- Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Engage fully with the National Operations Centre (NOC) and Mitie management, using all technology provided, including body cameras and mobile devices.
- Complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review Assignment Instructions and suggest amendments that will improve or enhance the level of service.
- Maintain required front‑line licence (Security Guarding or Door Supervision) and wear it at all times while carrying out duties.
- Work in a systematic, methodological and orderly way.
Training:
- Fully and satisfactorily complete all required competency training.
- Undertake training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence at least 16 weeks before expiry.
Security and Health & Safety:
- Immediately report any health & safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative, involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete a detailed notebook entry as soon as possible after any incident for use in Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
Benefits include Save As You Earn, Cycle to Work, Life Assurance, Share Incentive Plan and additional company benefits. We are committed to ensuring our recruitment process is inclusive and accessible to all.
Part Time Store Protection Officer in Christchurch employer: Mitie Cleaning & Hygiene Services
As a Part Time Store Protection Officer at Mitie, you will join a supportive and dynamic work culture that prioritises employee development and customer service excellence. With guaranteed hours, comprehensive training, and a commitment to your professional growth, including company-funded SIA licence renewal, this role offers a rewarding opportunity to contribute to the safety and security of the Waitrose store in Christchurch. Enjoy additional benefits such as a Share Incentive Plan and Cycle to Work scheme, making it an attractive place for those seeking meaningful employment.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Store Protection Officer in Christchurch
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitie and Waitrose's values. We want to see how you can fit in and contribute to their mission of providing excellent customer service while keeping the store safe.
✨Tip Number 2
Practice your communication skills! As a Store Protection Officer, you'll need to engage with customers and staff alike. We suggest role-playing common scenarios with a friend to boost your confidence and ensure you're ready for anything that comes your way.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the technology you'll be using, like body-worn cameras and incident reporting devices. We love candidates who are proactive and can demonstrate how they’ll use these tools effectively on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are ready to take on the challenges of retail security. Don’t miss out!
We think you need these skills to ace Part Time Store Protection Officer in Christchurch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous security experience and any relevant skills. We want to see how you can bring your unique background to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Part Time Store Protection Officer role and how you align with our values at Mitie and Waitrose. Keep it friendly and professional!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you engage with others right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Protection Officer. Familiarise yourself with the key responsibilities and values of both Mitie and Waitrose. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Think of examples from your previous experience where you effectively communicated in challenging situations. This will highlight your ability to handle difficult customers and maintain professionalism.
✨Be Ready to Discuss Technology
The job involves using various technologies like body-worn cameras and incident reporting devices. Brush up on your tech skills and be prepared to discuss how you've used similar tools in the past or how you would approach learning new technology quickly.
✨Demonstrate Your Enthusiasm
Energy and enthusiasm are key traits they’re looking for. During the interview, let your passion for security and customer service shine through. Share why you want to work in this role and how you can contribute positively to the team and the store environment.
