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For Companies At a Glance
- Tasks: Support operations at Heathrow by managing work orders and ensuring smooth administration.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and access to discounts.
- Why this job: Be part of a dynamic environment where your organisational skills make a real difference.
- Qualifications: Strong admin skills, attention to detail, and knowledge of Excel and Power BI.
- Other info: Great career development opportunities and a chance to work in a fast-paced setting.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
We're looking for an organised and proactive Administrator to join our team at Heathrow Airport. You'll play a key role in supporting both Hard and Soft Services, ensuring smooth administration and compliance with processes and KPIs. This is a fast-paced role where attention to detail and strong communication skills are essential.
Overview
- Location: Heathrow Airport
- Contract Type: Full-time
What You'll Do
- Manage all work orders across the Heathrow contract, ensuring timely completion.
- Support engineers, supervisors, and managers with service-related administration.
- Monitor upcoming and overdue work orders and escalate issues where needed.
- Run and interpret Power BI reports to track performance.
- Coordinate weekly meetings with operational supervisors.
- Raise and receipt purchase orders, check quotes, and assist with finance queries.
- Upload approved quotes and documentation into client systems (Maximo).
- Distribute new jobs promptly to engineers and subcontractors.
- Maintain a 60-day PM lookahead schedule for planned maintenance.
- Order and track uniforms, stationery, and deliveries.
- Answer calls professionally and take confidential meeting notes when required.
- Learn new systems and processes as they are introduced.
What We're Looking For
- Strong administration skills with the ability to multitask in a busy environment.
- Excellent attention to detail and organisational skills.
- Knowledge of Excel, Maximo, Oracle, SAP, and Power BI.
- Understanding of health and safety practices.
- Ability to build positive relationships and communicate effectively.
- Experience in managing KPIs and deadlines.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, with video or phone access. Salary Finance provides financial wellbeing assistance, including options to access up to 50% of earned pay before payday for a small fee, and offers competitive loans.
When you join us, you'll receive a link to our flexible lifestyle benefits platform, Choices. You might purchase up to five extra days’ holiday each year, buy critical illness insurance, dental treatment, or technology products at an affordable cost. There are many choices!
We provide access to high street discounts via MiDeals, cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, save-as-you-earn, and Mitie Matching Share Plan (potentially free shares).
We award Mitie Stars as recognition for hard work, with monthly cash prizes and a top prize of £10,000 at year end.
We offer diverse training and development through a wide range of resources and are committed to inclusivity in our recruitment process. If you have a disability or long-term condition and need reasonable adjustments, please email Chloe Smailes at chloe.smailes@mitie.com.
Since 1987, Mitie's 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, with clients ranging from household names in banking to government sites, hospitals, and schools.
Join our Mitie Team. Together our diversity makes us stronger.
How to Apply
Apply Now
Central Services Administrator employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Services Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow or in similar roles. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and KPIs. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Power BI and Maximo before the interview. Being able to discuss how you've used these systems in past roles will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Mitie!
We think you need these skills to ace Central Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Central Services Administrator role. Highlight your strong administration skills and any experience with tools like Excel, Maximo, or Power BI. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Mention your attention to detail and organisational skills, and don’t forget to show your enthusiasm for working at Heathrow Airport with us.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure to demonstrate your ability to build positive relationships in your application. Whether it's through examples in your CV or your cover letter, we want to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do and our amazing benefits!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Central Services Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing work orders and using Power BI. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured deadlines were met, as this will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Relevant Software
Make sure you're comfortable with the software mentioned in the job description, such as Excel, Maximo, and Power BI. If you have experience with these tools, be prepared to discuss specific instances where you've used them effectively. If not, consider doing a quick online tutorial to get familiar with their basic functions.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. Focus on how you can build positive relationships with colleagues and clients, as this will be crucial for your success in the position.
