At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to great employee perks.
- Other info: Inclusive recruitment process with opportunities for progression and development.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 22000 - 26000 £ per year.
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5‑year checkable employment/education history. Failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits To Working With Mitie
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email].
Retail Security Officer. in Carshalton employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers, fostering a supportive work culture where outstanding customer service is at the forefront. With comprehensive training programmes, progression opportunities, and a range of employee benefits including financial services and retail discounts, Mitie ensures that its Retail Security Officers are well-equipped and valued in their roles. Located in a dynamic retail environment, this position offers a unique chance to make a meaningful impact while enjoying a fulfilling career.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
