At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a commitment to inclusivity.
- Benefits: Flexible benefits, discounts, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and training.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Relief Retail Security Officer in Carlisle employer: Mitie Cleaning & Hygiene Services
As a Relief Retail Security Officer, you will join a dynamic team dedicated to protecting customer assets while enjoying a supportive work culture that prioritises professional development and employee well-being. Our flexible benefits scheme, including virtual GP services and technology discounts, ensures that you have the resources to thrive both personally and professionally. With a commitment to inclusivity and continuous training, we provide an environment where your contributions are valued and your career can flourish.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about how you’d handle challenging situations and be ready to share your past experiences. Confidence is key!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technology and be ready to discuss how you’ve used it in previous roles. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relief Retail Security Officer in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant security experience. We want to see how your skills align with the responsibilities outlined in the job description, so don’t hold back!
Showcase Your Compliance Knowledge:Since compliance is key in this role, mention any experience you have with legal and regulatory requirements. We love candidates who understand the importance of following policies and procedures.
Highlight Your Problem-Solving Skills:In your application, share examples of how you've used common sense and initiative in challenging situations. We’re looking for team players who can handle pressure and think on their feet!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Relief Retail Security Officer. Familiarise yourself with the Assignment Instructions (AI’s) and be ready to discuss how you would protect customer property and ensure compliance with policies and regulations.
✨Showcase Your Experience
Highlight your previous security experience during the interview. Be prepared to share specific examples of how you've handled challenging situations, maintained professional conduct, and used technology to achieve objectives in past roles.
✨Demonstrate Problem-Solving Skills
Think about scenarios where you had to use common sense and initiative. Be ready to explain how you would report health and safety hazards or manage threatening situations, showing that you can think on your feet.
✨Prepare for Compliance Questions
Expect questions about legal and regulatory requirements, including the importance of holding a valid SIA licence. Brush up on relevant legislation and be ready to discuss how you ensure compliance in your work.