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For Companies At a Glance
- Tasks: Assist clients and manage workloads using the CAFM system.
- Company: Leading facilities management company with a focus on professional excellence.
- Benefits: Financial wellbeing assistance, high street discounts, and career development opportunities.
- Why this job: Join a diverse team and make a real difference in client support.
- Qualifications: Strong customer service skills and a good educational background.
- Other info: Permanent position with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading facilities management company is seeking a Helpdesk Operative in Carlisle. This permanent position involves assisting clients via the CAFM system, managing workloads, and ensuring efficient communication.
Ideal candidates will possess strong customer service skills and a good educational background.
The role offers various benefits, including:
- Financial wellbeing assistance
- High street discounts
- Career development opportunities
Join the team to become part of a diverse and dedicated workforce committed to professional excellence.
Helpdesk Scheduler — Calm, Rapid Support Pro in Carlisle employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Scheduler — Calm, Rapid Support Pro in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We can role-play with a friend or use online resources to get comfortable with your answers.
✨Tip Number 3
Show off your customer service skills during the interview. Share specific examples of how you've helped clients in the past, as this will resonate well with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Helpdesk Scheduler — Calm, Rapid Support Pro in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique strengths to the Helpdesk Scheduler role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this position and how your background aligns with our needs. Let us know why you’d be a great fit for our team.
Showcase Your Communication Skills: Since the role involves efficient communication, make sure your application reflects your ability to convey information clearly. We appreciate candidates who can articulate their thoughts well, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the CAFM System
Familiarise yourself with the Computer-Aided Facilities Management (CAFM) system before the interview. Understanding how it works and its benefits will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues quickly and effectively, as this role heavily relies on strong communication and support skills.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to discuss how you align with their commitment to professional excellence and diversity will demonstrate your genuine interest in becoming part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about career development opportunities or how they support employee wellbeing.
