At a Glance
- Tasks: Prepare and serve food, maintain dining areas, and ensure excellent customer service.
- Company: Join Mitie, a leading facilities management company dedicated to creating better places.
- Benefits: Enjoy discounts, flexible benefits, virtual GP access, and career development opportunities.
- Other info: Inclusive recruitment process with support for applicants with disabilities.
- Why this job: Make a difference in your community while gaining valuable experience in catering.
- Qualifications: Previous catering experience is a plus; passion for customer service is essential.
The predicted salary is between 21500 - 22000 £ per year.
Better places, thriving communities. At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
Contract: Permanent | Type: Full Time | Hours: 32.5 per week | Pay: £21,500 to £22,000 per annum | Location: Cumberland Infirmary, Newtown Road, Carlisle, Cumbria, England, CA2 7HY
Role Responsibilities
- Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
- Serve food in correct portions and wash dishes, cutlery, and catering equipment.
- Clean all catering areas daily and follow health and safety standards.
- Handle cash collection, banking, and maintain records and procedures.
- Communicate effectively with customers, managers, and colleagues to deliver excellent service.
What We’re Looking For
- Previous catering experience in a similar environment (desirable).
- Basic Food Hygiene and Health & Safety certificates (training provided if not held).
- Adequate numeracy, literacy, and communication skills.
- Passion for customer service and ability to work independently and in a team.
- Adaptable, detail‑oriented, and confident with strong organisational and time management skills.
What We Offer You
- Access to MiDeals discounts, cycle‑to‑work scheme, and lifestyle benefits via Choices platform.
- Virtual GP, Salary Finance options, and life cover.
- Recognition through Mitie Stars, training, and career development opportunities.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or anything different during the recruitment process, please let us know.
Catering Assistant: Patient-Focused Service & Team Player in Carlisle employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and individual contributions. Located at the Cumberland Infirmary in Carlisle, our catering assistants enjoy a range of benefits including access to lifestyle discounts, career development opportunities, and a commitment to employee wellbeing through initiatives like virtual GP services and financial assistance. Join us in creating better places for thriving communities while enjoying a fulfilling career with recognition and growth potential.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant: Patient-Focused Service & Team Player in Carlisle
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Catering Assistant, you'll need to interact with customers and colleagues. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver excellent service.
✨Tip Number 3
Be ready to showcase your adaptability. In catering, things can change quickly. Prepare examples from your past experiences where you've successfully handled unexpected situations or worked well under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Mitie family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Catering Assistant: Patient-Focused Service & Team Player in Carlisle
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for customer service shine through. Mention any previous experiences where you went above and beyond to help others, as this is key for a role like Catering Assistant.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with what we’re looking for, such as teamwork and attention to detail.
Keep It Clear and Concise:We appreciate straightforward applications! Use clear language and keep your sentences concise. This makes it easier for us to see your qualifications and understand your fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Familiarise yourself with the responsibilities of a Catering Assistant. Understand what it means to prepare and maintain dining areas, serve food, and follow health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about patient-focused service, think of examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you communicate effectively with colleagues and managers to deliver excellent service.
✨Demonstrate Team Spirit
Mitie values teamwork, so be prepared to talk about your experience working in a team environment. Share specific instances where you collaborated with others to achieve a common goal, highlighting your adaptability and organisational skills.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if it's the right fit for you.
