Mitie is seeking a Guest Services Lead for St David's Cardiff to direct a high-performing team in a busy city-centre setting. You will ensure a welcoming, friendly and professional experience for every guest, guiding service excellence and continuous improvement across touchpoints.
You will lead by example, develop staff, and drive performance while managing conduct and coverage during peak times. A strong focus on customer satisfaction and collaboration with partners is essential.
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Guest Services Lead: Create Welcoming Experiences in Cardiff employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
