Mitie Cleaning & Hygiene Services at St David's Cardiff is seeking a Guest Services Lead to motivate and develop a high-performing team, ensuring a welcoming, friendly and professional guest experience in a busy city-centre environment.
You will work with centre management and brand partners, champion service excellence, handle escalated issues with empathy, and drive improvements in guest feedback and key metrics.
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Guest Services Lead — Create Memorable Guest Experiences in Cardiff employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
