At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK, ensuring top-notch customer satisfaction.
- Company: Join Mitie Fire & Security, a fast-growing leader in the industry with a vibrant culture.
- Benefits: Enjoy a competitive salary, vehicle allowance, flexible benefits, and high-street discounts.
- Other info: Access to training, career progression, and recognition for outstanding performance.
- Why this job: Make a real impact while developing your skills in a dynamic and supportive environment.
- Qualifications: Technical background in electrical/electronic industry and excellent customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Join Mitie Fire & Security, where innovation meets dedication. We are looking for an experienced Fire & Security Engineer to work on our client sites across the UK.
As one of the fastest‑growing companies in the industry, we pride ourselves on delivering excellence from initial design to long‑term maintenance. You will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Your Role as a Fire & Security Service Engineer
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re‑active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking
- A technical background in the electrical / electronic industry.
- Good all‑round knowledge of Fire and Security Systems.
- Experience of front‑line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Benefits
We offer a competitive salary, vehicle allowance, and a flexible lifestyle benefits platform, Choices, where you can purchase up to five extra days’ holiday, critical illness insurance, dental treatment, and technology products. We provide high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. You will have access to a virtual GP, salary finance options to access earned pay before payday, and Mitie Stars recognition for outstanding performance with cash prizes.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g. dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, please let us know by emailing at hr@mitie.com.
Fire & Security Service Engineer in Cardiff employer: Mitie Cleaning & Hygiene Services
Join Mitie Fire & Security, a rapidly growing leader in the industry, where you will thrive in a vibrant work culture that prioritises innovation and excellence. As a Fire & Security Service Engineer, you will benefit from a competitive salary, vehicle allowance, and a flexible benefits platform that allows for personalisation of your work-life balance, alongside ample opportunities for career progression and professional development. With a commitment to employee recognition and support, including access to a virtual GP and various financial wellness options, Mitie is dedicated to fostering a rewarding and inclusive environment for all its employees.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! If you have experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring along any relevant certifications to demonstrate your expertise when meeting potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in, like Mitie Fire & Security. Express your enthusiasm for their work and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in fire and security systems. Consider taking short courses or attending workshops to boost your knowledge and make yourself more appealing to employers.
We think you need these skills to ace Fire & Security Service Engineer in Cardiff
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight your experience in the fire and security industry. We want to see how your background aligns with the role, so don’t hold back on those relevant skills and experiences!
Tailor Your Application:Take a moment to tailor your application specifically for us at Mitie Fire & Security. Mention our systems and services where applicable, and show us that you understand what we do and how you can contribute to our team.
Be Professional Yet Personable:While we appreciate professionalism, we also love a bit of personality! Let your unique voice shine through in your application, but keep it relevant and respectful. We’re looking for someone who can connect with customers as well as colleagues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our vibrant team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Mitie values world-class customer service, so demonstrating your ability to communicate effectively and respond to client needs will set you apart.
✨Organisational Skills Matter
Think about how you manage your time and stock levels. Be ready to share strategies you've used to stay organised, especially when responding to service calls or planning site visits. This will highlight your suitability for the role.
✨Dress to Impress
Since a professional and presentable demeanour is key, make sure you dress appropriately for the interview. A smart appearance not only reflects well on you but also aligns with the company’s values of professionalism.
