At a Glance
- Tasks: Protect property and people while ensuring compliance with security protocols.
- Company: Join a leading security firm committed to inclusivity and professional growth.
- Benefits: Flexible benefits, cash prizes, and opportunities for personal development.
- Other info: Enjoy a supportive culture with excellent career advancement opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and SIA licence required; SC clearance is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Protect customers' property, people, and assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet or exceed the key performance indicators / service level agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. Undertake additional training to ensure continuous self-development.
Requirements
- Up to date with using a smart phone and basic desktop PC work.
- Must hold a driver's licence and have own vehicle.
- Must be able to gain SC clearance.
- DS licence preferable.
- CCTV also preferable.
- Flexible for days, nights, and weekends.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with industry and statutory legislation (front‑line licence in either security guarding or door supervision) and wear it at all times while carrying out duties.
- Customer also requires a CCTV PSS SIA licence.
- Additional courses contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodological and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and immediately report, any health & safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident for the incident report process.
- Keep to schedules and demonstrate commitment.
- Ensure check calls are carried out at allocated time slots as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report incidents.
What We Are Looking For
- Previous security experience.
- SIA licence.
- SC clearance desirable.
Benefits
Benefits include a flexible benefits scheme with options such as virtual GP, salary finance, dental insurance, dining cards, coffee clubs, technology purchases, high‑street discounts, cycle‑to‑work scheme, life cover, save‑as‑you‑earn and Mitie Matching Share Plan. Mitie Stars recognise hard work with cash prizes and a chance for a £10,000 top prize. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Elite Relief Officer in Cardiff employer: Mitie Cleaning & Hygiene Services
As an Elite Relief Officer with us, you will join a dynamic team dedicated to protecting our customers' assets while enjoying a supportive work culture that prioritises employee growth and development. Our flexible benefits scheme offers a range of options tailored to your needs, alongside recognition programmes like Mitie Stars that celebrate your hard work. With a commitment to inclusivity and continuous training, we ensure that every employee has the opportunity to thrive in their role and contribute meaningfully to our mission.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Elite Relief Officer in Cardiff
✨Tip Number 1
Get familiar with the job description and the key performance indicators. When you land that interview, show us how your experience aligns with what they're looking for. Be ready to discuss specific examples of how you've met or exceeded similar targets in the past.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and expectations. This can give you a leg up during interviews and help you tailor your responses to what they value most.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common security officer scenarios. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Elite Relief Officer in Cardiff
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of an Elite Relief Officer. Familiarise yourself with the key responsibilities and requirements listed in the job description. This will help you tailor your application to show how you meet those needs.
Show Off Your Experience:When detailing your previous security experience, be specific! Highlight any relevant roles you've had, especially those that involved compliance with policies and legal requirements. We want to see how your background makes you a great fit for this position.
Be Professional Yet Personal:While we want you to maintain a professional tone, don’t be afraid to let your personality shine through. Share your passion for security and how you handle challenging situations. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any specific requirements and be ready to discuss how you would comply with them in various scenarios.
✨Showcase Your Security Experience
Highlight your previous security experience during the interview. Be prepared to share specific examples of how you've handled challenging situations, maintained safety, and adhered to legal requirements in past roles.
✨Demonstrate Tech Savviness
Since the role requires using a smartphone and basic desktop PC skills, be ready to discuss your comfort level with technology. You might even want to mention any relevant software or tools you've used in previous positions that could benefit the job.
✨Emphasise Continuous Development
Express your commitment to continuous self-development. Talk about any additional training you've undertaken or plan to pursue, especially related to security practices, health & safety, or compliance with industry regulations.
