At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, flexible hours, and a range of employee perks.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Make a real difference in your community while building valuable skills.
- Qualifications: SIA licence preferred; must have a checkable employment history.
The predicted salary is between 27500 - 30000 £ per year.
Pay rate: 13.23
Shifts: Various (to be discussed at interview)
Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence and own transport is an advantage.
Vetting
It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP available for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme, allowing access to 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices, allowing you to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, technology products at an affordable cost and more. We give you access to high street discounts through our MiDeals platform. We also have a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000. Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
SIA-Licensed Retail Security Specialist in Canvey Island employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises employee wellbeing and career progression, offering a comprehensive benefits package including flexible working hours, paid breaks, and access to financial wellbeing assistance. Our inclusive work culture fosters a supportive environment where you can thrive, with extensive training and development opportunities tailored to your growth. Join us in creating a safe shopping experience while enjoying unique perks like our MiDeals platform and the chance to earn Mitie Stars for your hard work.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SIA-Licensed Retail Security Specialist in Canvey Island
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Retail Security Specialist. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace SIA-Licensed Retail Security Specialist in Canvey Island
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your SIA Licence:If you've got a current SIA licence, shout about it! It's a big plus for us, so make sure it's front and centre in your application. If you don’t have one yet, don’t worry – just let us know your plans to get it.
Detail Your Work History:Remember, we need a full 5-year checkable employment/education history. Be thorough and honest in your application – this helps us understand your background and ensures a smooth vetting process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you understand the role of a Retail Security Specialist inside out. Familiarise yourself with the key responsibilities, like delivering exceptional customer service and conducting store patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your SIA Licence
If you hold a current SIA licence, be sure to mention it during the interview. Highlight any relevant experience you have in security roles, as this will demonstrate your capability to deter crime and maintain a safe environment for customers and colleagues.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with aggressive customers or responding to theft. Think through some examples from your past experiences where you successfully managed similar challenges, as this will showcase your problem-solving skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how they measure success in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team.
