At a Glance
- Tasks: Supervise daily operations in Reception, Helpdesk, and Stores to ensure excellence.
- Company: Join Mitie, a leading facilities management company with a supportive culture.
- Benefits: Competitive salary, flexible benefits, professional development, and wellness support.
- Other info: Diverse training opportunities and recognition for hard work await you.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in administration or helpdesk roles and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview: Better places, thriving communities.
Location and Shift: Buxton | Monday to Friday, 08:30 – 17:00 (37.5 hours per week)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Soft Services Administrator who will lead the day-to-day delivery of soft services on the HSE Buxton contract, ensuring operational excellence and strong financial performance while supporting key functions including Reception, Stores, and Helpdesk.
Responsibilities:
- Supervise and coordinate daily activities across Reception, Helpdesk, and Stores to meet contractual KPI standards
- Produce and manage rotas to ensure full shift coverage in line with contract requirements
- Monitor and control expenditure while identifying opportunities to maximise income and improve financial performance
- Lead, support and develop team members through training, appraisals, and performance management
- Drive continuous improvement initiatives and ensure compliance with health and safety, including risk assessments and safe working practices
Qualifications:
- Previous experience in an administrative or helpdesk role
- Proven supervisory or leadership experience
- Good understanding of health and safety legislation and compliance
- Strong organisational skills with the ability to prioritise workload effectively
- IT proficiency, including Microsoft Excel, Word, and PowerPoint
- Full UK driving licence due to site location
- Proactive mindset with the ability to identify and deliver service improvements
What’s in it for you:
- Competitive salary dependent on experience
- Opportunities for professional development and career progression
- A supportive team environment where your contributions are recognised
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance provides financial wellbeing support, including access to earned pay before payday for a small fee. We also offer competitive loans through Salary Finance. When you join us, you’ll receive access to our flexible lifestyle benefits platform, Choices. You may choose to purchase additional holiday, opt for insurance products, or buy technology at affordable costs. We also provide high street discounts via MiDeals, a cycle-to-work scheme, life cover, enhanced pension contributions, and other financial and share options. We award Mitie Stars to recognise hard work, with monthly prizes and a yearly top prize of £10,000. We offer diverse training and development opportunities through a wide range of resources to support your career progression.
Inclusion and recruitment: We are committed to ensuring our recruitment process is inclusive and accessible. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please email Harnaik Sahdra at Harnaik.sahdra@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government sites, hospitals and schools. Together our diversity makes us stronger.
To apply: Apply now.
Helpdesk/Administrator in Buxton employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a Helpdesk/Administrator in Buxton, you will benefit from competitive salaries, professional development opportunities, and a range of lifestyle benefits tailored to your needs. Join us to be part of a dynamic team that values your contributions and encourages continuous improvement.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk/Administrator in Buxton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Helpdesk/Administrator in Buxton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Helpdesk/Administrator role. Highlight relevant experience, especially in administrative or helpdesk positions, and showcase any supervisory skills you have. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Mitie. Mention specific examples of how you've led teams or improved processes in previous jobs. We love seeing your personality come through!
Showcase Your IT Skills:Since the role requires IT proficiency, make sure to mention your experience with Microsoft Excel, Word, and PowerPoint. If you have any additional tech skills, don’t hesitate to include those too. We’re all about efficiency and innovation here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and keen to join our fantastic team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Helpdesk/Administrator role. Familiarise yourself with the key responsibilities like supervising daily activities and managing rotas. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since the role involves leading and developing team members, be prepared to discuss your previous supervisory experiences. Think of specific examples where you've successfully managed a team or improved performance. This will demonstrate your capability to lead effectively.
✨Highlight Your IT Proficiency
The job requires strong IT skills, especially in Microsoft Excel, Word, and PowerPoint. Brush up on these tools and be ready to discuss how you've used them in past roles. If possible, mention any specific projects where your IT skills made a difference.
✨Prepare for Behavioural Questions
Expect questions about how you handle challenges, prioritise tasks, and ensure compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you provide clear and concise responses that highlight your problem-solving abilities.
