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- Tasks: Engage with clients, develop new business, and manage existing accounts in a dynamic environment.
- Company: Join Mitie, a leading facilities management company with a global presence and diverse clientele.
- Benefits: Enjoy flexible benefits, virtual GP access, high street discounts, and a cycle-to-work scheme.
- Why this job: Be part of a supportive team focused on growth, learning, and making an impact in the security sector.
- Qualifications: Sales experience preferred; strong communication skills and a full UK driving licence required.
- Other info: Comprehensive training provided; opportunities for career progression and recognition through Mitie Stars.
The predicted salary is between 24000 - 28000 ÂŁ per year.
Business Development Manager / Account Manager
Salary: £28,000 – £35,000 (depending on experience) + Commission based on target and KPI\’s
Location: T2, Trinity Park, Bickenhill Lane, Birmingham, B37 7ES
Hours: Full-time, 37.5 hours per week (08:30 – 17:00)
Company: Mitie Limited | Tavcom Limited | Perpetuity Training Limited
About Us
Part of Mitie Intelligence Services, PerpetuityARC Training and Tavcom Training are dynamic and agile organisations recognised globally for delivering a comprehensive range of world‑class accredited security management, technical security system, and control room programmes, including a Postgraduate and MSc in International Security Risk Management.
We are currently seeking a Business Development Manager / Account Manager to join our new Birmingham training centre. This role will support both the PerpetuityArc and Tavcom brands.
Role Overview
This is a client-facing role focused on developing new business opportunities and managing existing accounts. You\’ll be instrumental in driving growth, enhancing customer relationships, and supporting marketing initiatives. Prior experience in the security industry is beneficial but not essential – comprehensive training will be provided.
Key Responsibilities
- Welcome, support and network with delegates attending training at the Birmingham centre.
- Identify and develop new business opportunities in Birmingham and surrounding areas.
- Lead generation and qualification – manage and grow existing client accounts through proactive engagement and support.
- Maintain and update customer and prospect databases.
- Collaborate with marketing to plan and execute campaigns within budget and timelines.
- Conduct targeted marketing to key sectors including MOD, Police, Government, Local Authorities, and multinational organisations.
- Respond to sales enquiries via email, phone, MS Teams, and in‑person meetings.
- Provide regular sales activity reports and insights to management.
- Perform market research, competitor analysis, and customer feedback surveys.
- Attend internal meetings, trade shows, and occasional overseas travel.
- Participate in training to enhance product and industry knowledge.
Skills & Experience Required
- Proven experience in sales and marketing.
- Highly motivated, results‑driven, and able to work independently.
- Strong attention to detail and excellent organisational skills.
- Excellent communication and relationship‑building abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Full UK driving licence required.
A second language is advantageous but not essential.
Benefits
Our market‑leading offering provides you with benefits that suit your lifestyle. We provide a virtual GP, salary finance scheme, flexible lifestyle benefits platform (Choices), optional extra holiday days, critical illness insurance, mobile discounts, cycle‑to‑work scheme, up to four times salary life cover, pension contributions, salary‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Mitie Stars recognises hard work with cash prizes and a chance to win a £10,000 prize each year.
Commitment to Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, with clients ranging from household names in banking to critical government sites, hospitals and schools.
Join our Mitie Team. Together, our diversity makes us stronger.
Apply Now
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Business Development Manager / Account Manager employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager / Account Manager
✨Tip Number 1
Network with professionals in the security industry, especially those who have experience in business development or account management. Attend local events or webinars related to security services to make connections that could lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the key sectors mentioned in the job description, such as MOD, Police, and Local Authorities. Understanding their specific needs and challenges can help you engage more effectively during interviews and discussions.
✨Tip Number 3
Prepare to discuss your previous sales and marketing experiences in detail. Think of specific examples where you successfully generated leads or managed client accounts, as this will demonstrate your capability for the role.
✨Tip Number 4
Stay updated on the latest trends and developments in the security industry. This knowledge will not only help you in interviews but also show your genuine interest in the field and the company’s mission.
We think you need these skills to ace Business Development Manager / Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, especially any client-facing roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Mitie and how your skills align with the role of Business Development Manager / Account Manager. Mention specific examples of how you've successfully developed business opportunities or managed accounts in the past.
Highlight Relevant Skills: Emphasise your communication and relationship-building abilities, as these are crucial for the role. Provide examples of how you've used these skills to achieve results in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is important for this role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Research the Company
Before your interview, take some time to learn about Mitie Limited and its subsidiaries. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Client-Facing Scenarios
Since this role involves managing client accounts and developing new business opportunities, be ready to discuss your experience with customer relationships. Prepare examples of how you've successfully engaged clients in the past.
✨Showcase Your Sales Skills
Highlight your proven experience in sales and marketing during the interview. Be prepared to discuss specific strategies you've used to generate leads and close deals, as well as any relevant metrics that demonstrate your success.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about the training provided, the team you'll be working with, or the company's future goals. This demonstrates your proactive attitude and interest in contributing to their success.
